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Goodman 3 Ton R32 Heat Pump & Gas Furnace 15.2 SEER2 80% 60K BTU Vertical

By Goodman | SKU: GLZS4BA3610 CAPTA3626B3 GM9S800603BN 0230K00044 | ID: 100220
Manufactured in the USA
No Sales Tax - in most states excluding California
Manufacturer Warranty Included
Most Products In Stock - Call or Text (833) 658-3387 for availability
$4,842.00 + FREE SHIPPING

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Goodman 3 Ton R32 Split Heat Pump Condenser 14.3 SEER2 36000 BTU GLZS4BA3610

This high-efficiency system features a Smart-Shift compressor for quiet defrosting and enhanced aluminum fin coils for optimal performance. It includes a single-speed PSC fan motor, factory-installed bi-flow filter drier, suction-line accumulator, compressor crankcase heater, and a high-capacity muffler. With high- and low-pressure switches and easy access service valves, it’s fully charged for 15 feet of tubing. The cabinet, made from heavy-gauge galvanized steel, has a removable grille-style top, steel louver coil guard, and a durable Architectural Gray powder-coat finish, meeting 2023 Florida Building Code requirements for hurricane winds.

  • Heating Capacity Nominal: 36000 Btu/H
  • Refrigerant Type: R-32
  • SEER 2: 15
  • Unit Height: 35.75 in
  • Unit Width: 35.5 in
  • Max Overcurrent Protection: 35 A
  • Power Phase: 1 Ph
  • Power Voltage: 208/240 V
  • Compressor Stages: Single Stage
  • Compressor Type: Scroll
  • Unit Weight: 208 lb
  • Model Efficiency: 15.2 SEER2
  • Unit Depth: 35.5 in

Product Features For Goodman 3 Ton R32 Split Heat Pump GLZS4BA3610

  • High-efficiency compressor for optimal cooling performance
  • SmartShift® technology ensures quiet, reliable defrost cycles
  • Enhanced aluminum fin coil with 5 mm diameter for 1.5 to 3.5-ton units and 7 mm diameter copper tubes for 4.0 to 5.0-ton units
  • Single-speed PSC condenser fan motor for consistent airflow
  • Factory-installed components: bi-flow liquid-line filter drier, suction-line accumulator, compressor crankcase heater, high-capacity muffler
  • High- and low-pressure switches for added safety
  • Service valves with sweat connections for easy access to gauge ports
  • Fully charged for 15’ of tubing length
  • Fully enclosed contactor with lug connection and ground lug connection
  • Extended-life capacitors for durability
  • AHRI Certified and ETL Listed
  • Removable grille-style top compliant with UL 60335-2-40
  • Steel louver coil guard for protection
  • Heavy-gauge galvanized-steel cabinet with an Architectural Gray powder-paint finish (500-hour salt-spray approval)
  • Top and side maintenance access for easy servicing
  • Meets 2023 Florida Building Code unit integrity requirements for hurricane-type winds (anchor bracket kits available)

Goodman Gas Furnace Upflow/Horizontal 80% AFUE 60000 BTU Multi-Speed GM9S800603BN

The GM9S800603BN Goodman gas furnace combines high-quality construction with cost-effective efficiency, delivering exceptional value. As a single-stage, 9-speed furnace, it features Goodman's advanced heat exchanger design for reliable and efficient heating. For those looking to reduce energy costs and improve comfort within budget, the Goodman GM9S800603BN is the ideal choice.

  • Unit Height: 33.375 in
  • Unit Width: 17.5 in
  • AFUE: 80 %
  • 60,000 BTU
  • Installation Configuration: Upflow/Horizontal
  • Max Overcurrent Protection: 15 A
  • Power Phase: 1 Ph
  • Power Voltage: 115 V
  • Motor Speed Type: Multi Speed ECM
  • Unit Weight: 100 lb
  • Unit Depth: 28 in
  • Goodman Gas Furnace
  • High-Efficiency Heating
  • Multi-Speed ECM Blower
  • Single-Stage Gas Valve
  • Aluminized-Steel Heat Exchanger
  • Energy-Efficient Heating
  • Hot Surface Ignitor
  • Self-Diagnostic Control Board

Product Features for Goodman GM9S800603BN Gas Furnace

  • High-Efficiency Construction: Aluminized-steel, dual-diameter tubular heat exchanger ensures maximum efficiency and durability for long-term performance.
  • Single-Stage Gas Valve: Provides reliable and consistent heating, ideal for maintaining comfort in your home.
  • Hot Surface Ignitor: Enhances ignition reliability, reducing maintenance and ensuring smooth operation.
  • Single-Speed Draft Inducer: Efficiently draws air into the furnace, contributing to reliable heating performance.
  • Self-Diagnostic Control Board: Simplifies troubleshooting and maintenance, enhancing user convenience.
  • Multi-Speed ECM Blower Motor: Optimizes airflow and energy savings, ensuring efficient heating while reducing energy costs.
  • Flexible Installation Options: Left or right connection for gas and electrical service makes installation easier and more adaptable.
  • Foil-Faced Insulated Heat Exchanger: Increases thermal efficiency, helping to keep your home warm without excessive energy use.

Goodman 2 - 3 Ton R32 Evaporator Coil Upflow/Downflow Cased with Built-in TXV CAPTA3626B3

  • Refrigerant Type: R-32
  • Unit Height: 26 in
  • Unit Width: 17.5 in
  • Cased/Uncased: Cased
  • Tonnage: 3.0
  • Coil Application: Upflow/Downflow
  • Unit Depth: 21 in
  • R-32 Evaporator Coil
  • High-Performance HVAC Solution
  • Integrated Thermal Expansion Valves
  • Flexible Installation Options
  • Foil-Faced Insulation
  • Durable Drain Pan
  • Galvanized Finish
  • AHRI Certified
  • ETL Listed

Product Features for High-Performance R-32 Evaporator Coil

  • All-Aluminum Construction: Designed for durability and efficient heat exchange, ensuring long-lasting performance in HVAC systems.
  • Optimized for R-32 Refrigerant: Specially engineered with circuits and manifolds for efficient cooling and heating applications.
  • Integrated Thermal Expansion Valves: Factory-installed in CAPTA and CHPTA models, enhancing efficiency for both cooling and heat pump use.
  • Flexible Installation Options: Available in vertical and horizontal configurations, with a compact 21-inch depth for easy access in tight spaces like attics.
  • Foil-Faced Insulation: Reduces cabinet condensation, improving overall efficiency and preventing moisture-related issues.
  • Durable Drain Pan: Rust-resistant, UV-resistant thermoplastic design with low water retention and additional drainage connections for reliable operation.
  • User-Friendly Design: Easy-to-remove drain pan rails simplify maintenance and repositioning of the coil.
  • Galvanized Finish: Leather grain-embossed coating ensures durability and resistance to wear and tear.
  • Standardized Copper Suction Tube Stub Length: Facilitates easier installation and compatibility with existing systems.
  • Single Front Access Panel: Enhances convenience for maintenance on CAPTA and CHPTA models.
  • AHRI Certified and ETL Listed: Confirms adherence to industry standards for performance, safety, and reliability.

Goodman Furnace Integration Kit for R-32 Refrigerant Systems 0230K00044

The Goodman Furnace Integration Kit for R-32 Refrigerant Systems is designed to facilitate the installation of Goodman gas furnaces in systems using R-32 refrigerant. This kit typically includes components necessary to ensure proper compatibility and functionality between the furnace and the R-32 cooling system.

Key Features:

  • Compatibility: Ensures that the furnace and refrigerant system work seamlessly together.
  • Enhanced Efficiency: Optimizes performance when using R-32 refrigerant, which has a lower global warming potential compared to traditional refrigerants.
  • Installation Components: May include items like sensors, wiring harnesses, and other connectors needed for integration.
  • Improved Comfort: Aids in achieving more efficient heating and cooling, enhancing overall comfort in the home.

This integration kit is essential for HVAC professionals when retrofitting or installing systems with R-32 refrigerant, ensuring compliance with safety and performance standards.

Goodman 3 Ton R32 Split Heat Pump Condenser 14.3 SEER2 36000 BTU GLZS4BA3610

Brand Goodman Model # GLZS4BA3610
Heating (BTU/h)  36,000 Btu/H Cooling (BTU/h) 36,000 Btu/H
Refrigerant Type R-32 SEER 2 15
Unit Depth 35.5 in  Unit Height 35.75 in
Unit Width 35.5 in  Max Overcurrent Protection 35 A
Power Voltage/Phase 208/230V - 1Ph Compressor Stages Single Stage
Compressor Type Scroll Motor Type  PSC
Liquid Line/Suction Line ⅜" / ⅞" Decibels 75
Valve Connection Type Sweat Refrigerant Charge (oz.) 83
Minimum Circuit Ampacity 21.5 Electrical Conduit Size 1/2" or 3/4"
Equipment Weight (lbs.) 196 Shipping Weight (lbs) 211
Ton 3

Goodman Gas Furnace Upflow/Horizontal 80% AFUE 60000 BTU Multi-Speed GM9S800603BN

Brand Goodman Model # GM9S800603BN
AFUE 80% BtuH Input 60000
BtuH Output 48000 Configuration Upflow/Horizontal
CFM @ 0.5" ESP 1387 Depth 28"
Height 33-3/8" Min. Circuit Amps 8.7
Motor Type ECM Nom. CFM 1200
Nom. Tons 3 Stages Single
Vent Size 4" Width 17.5"
Shipping Weight 100 Shipping Width 18.50
Shipping Length 30 Shipping Height 35.50

Goodman 2 - 3 Ton R32 Evaporator Coil Upflow/Downflow Cased with Built-in TXV CAPTA3626B3

Brand Goodman Model # CAPTA3626B3 
Type Cased Evaporator Coil Ton
2 - 3 Ton
Refrigerant Type R-32 Suction Valve Size  7/8"
Liquid Valve Size  3/8" Height  26"
Width  17.5" Depth  21''
Shipping Weight (lbs.) 48 Application  Vertical

Goodman 3 Ton R32 Split Heat Pump Condenser 14.3 SEER2 36000 BTU GLZS4BA3610

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman Gas Furnace Upflow/Horizontal 80% AFUE 60000 BTU Multi-Speed GM9S800603BN

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman 2 - 3 Ton R32 Evaporator Coil Upflow/Downflow Cased with Built-in TXV CAPTA3626B3

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman 3 Ton R32 Split Heat Pump Condenser 14.3 SEER2 36000 BTU GLZS4BA3610

GLZS4B Installation Manual

Application Guide

GLZS4B Specification Sheets

Warranty Information

Goodman Gas Furnace Upflow/Horizontal 80% AFUE 60000 BTU Multi-Speed GM9S800603BN

GM9S80 - Installation Manual

Service Manual

GM9S80 GC9S80 Specification Sheets

GM9S GC9S Warranty Certificate

Goodman 2 - 3 Ton R32 Evaporator Coil Upflow/Downflow Cased with Built-in TXV CAPTA3626B3

Installation Manual

CAPTA Repair Parts

Indoor Coils Specification Sheets

Service Manual

Warranty Certificate

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

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very reliable company and great prices

Bought a few units from this company and they were very friendly and easy to work with. Either matched prices or beat the price and had fast shipping also.

Excellent company to purchase from

I wasn’t to sure about if this company could deliver it quickly but it arrived within a week. No issues. I needed this one for parts as my first one that I installed a year ago had the ecm go out on the blower fan. Parts are hard to come by for this Chinese brand. I think the ecm went out due to condensation in the main supply plenum dripping onto fan motor. I do like this ac unit but hope the fan lasts longer than a year. I covered the fan ecm with flex seal tape.

Goodman 5 Ton System

Excellent value, customer sales support (a human called to confirm online order... greatly appreciated!), fast shipping. Very happy customer.

A + Company

Great price, communication and service I will be buying another furnace from them Fantastic !

Sale representative Lopez was very experienced and professional. I would recommend this company to any one and I am looking forward to work with Lopez again.


Goodman 3 Ton R32 Split Heat Pump Condenser 14.3 SEER2 36000 BTU GLZS4BA3610

This high-efficiency system features a Smart-Shift compressor for quiet defrosting and enhanced aluminum fin coils for optimal performance. It includes a single-speed PSC fan motor, factory-installed bi-flow filter drier, suction-line accumulator, compressor crankcase heater, and a high-capacity muffler. With high- and low-pressure switches and easy access service valves, it’s fully charged for 15 feet of tubing. The cabinet, made from heavy-gauge galvanized steel, has a removable grille-style top, steel louver coil guard, and a durable Architectural Gray powder-coat finish, meeting 2023 Florida Building Code requirements for hurricane winds.

  • Heating Capacity Nominal: 36000 Btu/H
  • Refrigerant Type: R-32
  • SEER 2: 15
  • Unit Height: 35.75 in
  • Unit Width: 35.5 in
  • Max Overcurrent Protection: 35 A
  • Power Phase: 1 Ph
  • Power Voltage: 208/240 V
  • Compressor Stages: Single Stage
  • Compressor Type: Scroll
  • Unit Weight: 208 lb
  • Model Efficiency: 15.2 SEER2
  • Unit Depth: 35.5 in

Product Features For Goodman 3 Ton R32 Split Heat Pump GLZS4BA3610

  • High-efficiency compressor for optimal cooling performance
  • SmartShift® technology ensures quiet, reliable defrost cycles
  • Enhanced aluminum fin coil with 5 mm diameter for 1.5 to 3.5-ton units and 7 mm diameter copper tubes for 4.0 to 5.0-ton units
  • Single-speed PSC condenser fan motor for consistent airflow
  • Factory-installed components: bi-flow liquid-line filter drier, suction-line accumulator, compressor crankcase heater, high-capacity muffler
  • High- and low-pressure switches for added safety
  • Service valves with sweat connections for easy access to gauge ports
  • Fully charged for 15’ of tubing length
  • Fully enclosed contactor with lug connection and ground lug connection
  • Extended-life capacitors for durability
  • AHRI Certified and ETL Listed
  • Removable grille-style top compliant with UL 60335-2-40
  • Steel louver coil guard for protection
  • Heavy-gauge galvanized-steel cabinet with an Architectural Gray powder-paint finish (500-hour salt-spray approval)
  • Top and side maintenance access for easy servicing
  • Meets 2023 Florida Building Code unit integrity requirements for hurricane-type winds (anchor bracket kits available)

Goodman Gas Furnace Upflow/Horizontal 80% AFUE 60000 BTU Multi-Speed GM9S800603BN

The GM9S800603BN Goodman gas furnace combines high-quality construction with cost-effective efficiency, delivering exceptional value. As a single-stage, 9-speed furnace, it features Goodman's advanced heat exchanger design for reliable and efficient heating. For those looking to reduce energy costs and improve comfort within budget, the Goodman GM9S800603BN is the ideal choice.

  • Unit Height: 33.375 in
  • Unit Width: 17.5 in
  • AFUE: 80 %
  • 60,000 BTU
  • Installation Configuration: Upflow/Horizontal
  • Max Overcurrent Protection: 15 A
  • Power Phase: 1 Ph
  • Power Voltage: 115 V
  • Motor Speed Type: Multi Speed ECM
  • Unit Weight: 100 lb
  • Unit Depth: 28 in
  • Goodman Gas Furnace
  • High-Efficiency Heating
  • Multi-Speed ECM Blower
  • Single-Stage Gas Valve
  • Aluminized-Steel Heat Exchanger
  • Energy-Efficient Heating
  • Hot Surface Ignitor
  • Self-Diagnostic Control Board

Product Features for Goodman GM9S800603BN Gas Furnace

  • High-Efficiency Construction: Aluminized-steel, dual-diameter tubular heat exchanger ensures maximum efficiency and durability for long-term performance.
  • Single-Stage Gas Valve: Provides reliable and consistent heating, ideal for maintaining comfort in your home.
  • Hot Surface Ignitor: Enhances ignition reliability, reducing maintenance and ensuring smooth operation.
  • Single-Speed Draft Inducer: Efficiently draws air into the furnace, contributing to reliable heating performance.
  • Self-Diagnostic Control Board: Simplifies troubleshooting and maintenance, enhancing user convenience.
  • Multi-Speed ECM Blower Motor: Optimizes airflow and energy savings, ensuring efficient heating while reducing energy costs.
  • Flexible Installation Options: Left or right connection for gas and electrical service makes installation easier and more adaptable.
  • Foil-Faced Insulated Heat Exchanger: Increases thermal efficiency, helping to keep your home warm without excessive energy use.

Goodman 2 - 3 Ton R32 Evaporator Coil Upflow/Downflow Cased with Built-in TXV CAPTA3626B3

  • Refrigerant Type: R-32
  • Unit Height: 26 in
  • Unit Width: 17.5 in
  • Cased/Uncased: Cased
  • Tonnage: 3.0
  • Coil Application: Upflow/Downflow
  • Unit Depth: 21 in
  • R-32 Evaporator Coil
  • High-Performance HVAC Solution
  • Integrated Thermal Expansion Valves
  • Flexible Installation Options
  • Foil-Faced Insulation
  • Durable Drain Pan
  • Galvanized Finish
  • AHRI Certified
  • ETL Listed

Product Features for High-Performance R-32 Evaporator Coil

  • All-Aluminum Construction: Designed for durability and efficient heat exchange, ensuring long-lasting performance in HVAC systems.
  • Optimized for R-32 Refrigerant: Specially engineered with circuits and manifolds for efficient cooling and heating applications.
  • Integrated Thermal Expansion Valves: Factory-installed in CAPTA and CHPTA models, enhancing efficiency for both cooling and heat pump use.
  • Flexible Installation Options: Available in vertical and horizontal configurations, with a compact 21-inch depth for easy access in tight spaces like attics.
  • Foil-Faced Insulation: Reduces cabinet condensation, improving overall efficiency and preventing moisture-related issues.
  • Durable Drain Pan: Rust-resistant, UV-resistant thermoplastic design with low water retention and additional drainage connections for reliable operation.
  • User-Friendly Design: Easy-to-remove drain pan rails simplify maintenance and repositioning of the coil.
  • Galvanized Finish: Leather grain-embossed coating ensures durability and resistance to wear and tear.
  • Standardized Copper Suction Tube Stub Length: Facilitates easier installation and compatibility with existing systems.
  • Single Front Access Panel: Enhances convenience for maintenance on CAPTA and CHPTA models.
  • AHRI Certified and ETL Listed: Confirms adherence to industry standards for performance, safety, and reliability.

Goodman Furnace Integration Kit for R-32 Refrigerant Systems 0230K00044

The Goodman Furnace Integration Kit for R-32 Refrigerant Systems is designed to facilitate the installation of Goodman gas furnaces in systems using R-32 refrigerant. This kit typically includes components necessary to ensure proper compatibility and functionality between the furnace and the R-32 cooling system.

Key Features:

  • Compatibility: Ensures that the furnace and refrigerant system work seamlessly together.
  • Enhanced Efficiency: Optimizes performance when using R-32 refrigerant, which has a lower global warming potential compared to traditional refrigerants.
  • Installation Components: May include items like sensors, wiring harnesses, and other connectors needed for integration.
  • Improved Comfort: Aids in achieving more efficient heating and cooling, enhancing overall comfort in the home.

This integration kit is essential for HVAC professionals when retrofitting or installing systems with R-32 refrigerant, ensuring compliance with safety and performance standards.

Goodman 3 Ton R32 Split Heat Pump Condenser 14.3 SEER2 36000 BTU GLZS4BA3610

Brand Goodman Model # GLZS4BA3610
Heating (BTU/h)  36,000 Btu/H Cooling (BTU/h) 36,000 Btu/H
Refrigerant Type R-32 SEER 2 15
Unit Depth 35.5 in  Unit Height 35.75 in
Unit Width 35.5 in  Max Overcurrent Protection 35 A
Power Voltage/Phase 208/230V - 1Ph Compressor Stages Single Stage
Compressor Type Scroll Motor Type  PSC
Liquid Line/Suction Line ⅜" / ⅞" Decibels 75
Valve Connection Type Sweat Refrigerant Charge (oz.) 83
Minimum Circuit Ampacity 21.5 Electrical Conduit Size 1/2" or 3/4"
Equipment Weight (lbs.) 196 Shipping Weight (lbs) 211
Ton 3

Goodman Gas Furnace Upflow/Horizontal 80% AFUE 60000 BTU Multi-Speed GM9S800603BN

Brand Goodman Model # GM9S800603BN
AFUE 80% BtuH Input 60000
BtuH Output 48000 Configuration Upflow/Horizontal
CFM @ 0.5" ESP 1387 Depth 28"
Height 33-3/8" Min. Circuit Amps 8.7
Motor Type ECM Nom. CFM 1200
Nom. Tons 3 Stages Single
Vent Size 4" Width 17.5"
Shipping Weight 100 Shipping Width 18.50
Shipping Length 30 Shipping Height 35.50

Goodman 2 - 3 Ton R32 Evaporator Coil Upflow/Downflow Cased with Built-in TXV CAPTA3626B3

Brand Goodman Model # CAPTA3626B3 
Type Cased Evaporator Coil Ton
2 - 3 Ton
Refrigerant Type R-32 Suction Valve Size  7/8"
Liquid Valve Size  3/8" Height  26"
Width  17.5" Depth  21''
Shipping Weight (lbs.) 48 Application  Vertical

Goodman 3 Ton R32 Split Heat Pump Condenser 14.3 SEER2 36000 BTU GLZS4BA3610

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman Gas Furnace Upflow/Horizontal 80% AFUE 60000 BTU Multi-Speed GM9S800603BN

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman 2 - 3 Ton R32 Evaporator Coil Upflow/Downflow Cased with Built-in TXV CAPTA3626B3

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman 3 Ton R32 Split Heat Pump Condenser 14.3 SEER2 36000 BTU GLZS4BA3610

GLZS4B Installation Manual

Application Guide

GLZS4B Specification Sheets

Warranty Information

Goodman Gas Furnace Upflow/Horizontal 80% AFUE 60000 BTU Multi-Speed GM9S800603BN

GM9S80 - Installation Manual

Service Manual

GM9S80 GC9S80 Specification Sheets

GM9S GC9S Warranty Certificate

Goodman 2 - 3 Ton R32 Evaporator Coil Upflow/Downflow Cased with Built-in TXV CAPTA3626B3

Installation Manual

CAPTA Repair Parts

Indoor Coils Specification Sheets

Service Manual

Warranty Certificate

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

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