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ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32
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ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32

By ACiQ | SKU: ACIQ-12PTC-B | ID: 089715
✓ No Sales Tax - in most states excluding California
✓ Manufacturer Warranty Included
✓ Satisfaction Guarantee - or return within 30 Days
✓ Most Products In Stock - Call or Text (833) 658-3387 for availability
$1,039.00 + FREE SHIPPING

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ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32 ACIQ-12PTC-B

Compact. Powerful. Year-Round Comfort.

Whether you're upgrading a hotel room, apartment, office space, or multifamily unit, the ACiQ 12,000 BTU PTAC Heat Pump delivers reliable, efficient climate control in a sleek, compact design. With energy-saving heat pump technology and built-in electric backup heat, this unit keeps you comfortable through every season — while helping you cut energy costs.

Key Specs

  • Cooling/Heating Capacity: 12,000 BTUs – ideal for spaces up to 550 sq ft

  • Voltage: 208-230V | Amps: 15.3A

  • Plug Type: NEMA 6-20R required

  • EER: 10.5 (Energy Efficiency Ratio)

  • Refrigerant: Eco-friendly R-32

  • Includes: 3.5kW electric heat strip

Dual Heating Technology

Stay warm, save money:

  • High-efficiency heat pump cuts heating costs by up to 60%

  • Electric resistance backup heat ensures comfort during extreme cold

Smart Features for Effortless Comfort

  • LED Temperature Display: Sleek, easy-to-read digital control

  • Infrared Sensor: Compatible with 3rd-party remote or wall thermostats

  • Auto Restart: Recovers previous settings after power outages

  • Pre-Installed Washable Filters: Improves air quality, reduces maintenance

Reliable Warranty Coverage

  • 7-Year Compressor Warranty

  • 1-Year Parts Warranty
    (Online registration required. Installation must follow local/state codes.)

Please Note:

  • Not rated for sale or use in California

  • Wall sleeve and grille sold separately if not replacing an existing unit

Why Choose the ACiQ 12,000 BTU PTAC Unit?

  • All-in-one heating + cooling system

  • Energy-efficient design with backup heat

  • Easy to install or replace existing PTAC units

  • Ideal for hotels, offices, small apartments, and more

Comfort. Efficiency. Simplicity. The ACiQ 12,000 BTU PTAC is built to perform — no matter the season.

ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32 ACIQ-12PTC-B

Brand ACiQ SKU ACIQ-12PTC-B
Replaces ACIQ-12PTC Brand/Manufacturer ACiQ
Cooling BTU 12,000 Maximum CFM 387
Decibel Level (dBA) 52 Electric Heat 3.5 Kilowatts
Energy Star No Refrigerant R32
EER 11.6 Electrical 208-230V | 1Ph | 60Hz
Max Breaker Size 20 Amps BTU/Tonnage 12,000 BTU/1 Ton
Height 15.98" Width 42.01"
Depth 20.94" Warranty 7 Year Compressor, 1 Year Parts with Online Registration

ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32 ACIQ-12PTC-B

Warranty 7 Year Compressor, 1 Year Parts with Online Registration

ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32 ACIQ-12PTC-B

Owner & Install Manual

12PTC-B Submittal

Wall Sleeve Install Manual

Drain Kit Install Manual

Remote Control Manual

WiFi Manual

12PTC-B AHRI Certificate

Warranty

Service Manual

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

Customer Reviews

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Customers rate us 5.0/5 based on 6 reviews.
Based on 6 reviews
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R
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Ron Belizze
Perfect

Great communication and great price

B
Goodman 5 Ton Split Air Conditioner 14.3 SEER2 High Efficiency Single Stage
Billy M
very reliable company and great prices

Bought a few units from this company and they were very friendly and easy to work with. Either matched prices or beat the price and had fast shipping also.

P
ACiQ 2 Ton Central Ducted Air Handler Multi-Position 17.5" Cabinet R454B
Paul R
Excellent company to purchase from

I wasn’t to sure about if this company could deliver it quickly but it arrived within a week. No issues. I needed this one for parts as my first one that I installed a year ago had the ecm go out on the blower fan. Parts are hard to come by for this Chinese brand. I think the ecm went out due to condensation in the main supply plenum dripping onto fan motor. I do like this ac unit but hope the fan lasts longer than a year. I covered the fan ecm with flex seal tape.

K
10kW Electric Heat Kit Circuit Breaker 30001 to 35000 btu/H for Air Handler
Ken Swarner
Goodman 5 Ton System

Excellent value, customer sales support (a human called to confirm online order... greatly appreciated!), fast shipping. Very happy customer.

D
Goodman 3.5 Ton Central Air Conditioner 15.2 SEER2 Single Stage GSXH504210
Dave Gard
A + Company

Great price, communication and service I will be buying another furnace from them Fantastic !

P
Goodman 2.5 Ton 13.4 SEER2 Air Conditioner Package Unit 1-Stage Horizontal
Phillip Davis

Sale representative Lopez was very experienced and professional. I would recommend this company to any one and I am looking forward to work with Lopez again.

ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32 ACIQ-12PTC-B

Compact. Powerful. Year-Round Comfort.

Whether you're upgrading a hotel room, apartment, office space, or multifamily unit, the ACiQ 12,000 BTU PTAC Heat Pump delivers reliable, efficient climate control in a sleek, compact design. With energy-saving heat pump technology and built-in electric backup heat, this unit keeps you comfortable through every season — while helping you cut energy costs.

Key Specs

  • Cooling/Heating Capacity: 12,000 BTUs – ideal for spaces up to 550 sq ft

  • Voltage: 208-230V | Amps: 15.3A

  • Plug Type: NEMA 6-20R required

  • EER: 10.5 (Energy Efficiency Ratio)

  • Refrigerant: Eco-friendly R-32

  • Includes: 3.5kW electric heat strip

Dual Heating Technology

Stay warm, save money:

  • High-efficiency heat pump cuts heating costs by up to 60%

  • Electric resistance backup heat ensures comfort during extreme cold

Smart Features for Effortless Comfort

  • LED Temperature Display: Sleek, easy-to-read digital control

  • Infrared Sensor: Compatible with 3rd-party remote or wall thermostats

  • Auto Restart: Recovers previous settings after power outages

  • Pre-Installed Washable Filters: Improves air quality, reduces maintenance

Reliable Warranty Coverage

  • 7-Year Compressor Warranty

  • 1-Year Parts Warranty
    (Online registration required. Installation must follow local/state codes.)

Please Note:

  • Not rated for sale or use in California

  • Wall sleeve and grille sold separately if not replacing an existing unit

Why Choose the ACiQ 12,000 BTU PTAC Unit?

  • All-in-one heating + cooling system

  • Energy-efficient design with backup heat

  • Easy to install or replace existing PTAC units

  • Ideal for hotels, offices, small apartments, and more

Comfort. Efficiency. Simplicity. The ACiQ 12,000 BTU PTAC is built to perform — no matter the season.

ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32 ACIQ-12PTC-B

Brand ACiQ SKU ACIQ-12PTC-B
Replaces ACIQ-12PTC Brand/Manufacturer ACiQ
Cooling BTU 12,000 Maximum CFM 387
Decibel Level (dBA) 52 Electric Heat 3.5 Kilowatts
Energy Star No Refrigerant R32
EER 11.6 Electrical 208-230V | 1Ph | 60Hz
Max Breaker Size 20 Amps BTU/Tonnage 12,000 BTU/1 Ton
Height 15.98" Width 42.01"
Depth 20.94" Warranty 7 Year Compressor, 1 Year Parts with Online Registration

ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32 ACIQ-12PTC-B

Warranty 7 Year Compressor, 1 Year Parts with Online Registration

ACiQ 12,000 BTU PTAC Heat Pump Air Conditioner Unit 3.5KW Electric Heat R32 ACIQ-12PTC-B

Owner & Install Manual

12PTC-B Submittal

Wall Sleeve Install Manual

Drain Kit Install Manual

Remote Control Manual

WiFi Manual

12PTC-B AHRI Certificate

Warranty

Service Manual

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

Customer Reviews

Be the first to write a review
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