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ACiQ 48K BTU 23 SEER2 3-Zone Wall Mount Mini Split R454B 230 Volts 9+12+18

By ACiQ | Model: ACIQ-48Z-HH-M6C / ACIQ-09W / ACIQ-12W / ACIQ-18W | ID: 91149
No Sales Tax - in most states excluding California
Manufacturer Warranty Included
Satisfaction Guarantee - or return within 30 Days
Most Products In Stock - Call or Text (833) 658-3387 for availability
$6,649.99 + FREE SHIPPING

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Product Details

ACiQ 48,000 BTU SEER2 23 Multi Zone Condenser Extreme Series R454B 230V ACIQ-48Z-HH-M6C

The ACiQ-48Z-HH-M6C is a high-performance, energy-efficient solution for adaptive heating and cooling in homes and commercial spaces. This advanced 48,000 BTU, 23 SEER heat pump condenser is engineered to support up to 6 air handlers, delivering precise temperature control and comfort across multiple zones while saving space and reducing energy costs. Whether you're combating freezing winter conditions or blazing summer heat, this system is designed to perform efficiently in extreme temperatures, keeping your environment comfortable year-round.

Product Features:

  • 48,000 BTU, 23 SEER Multi-Zone Heat Pump Condenser – Provides powerful and efficient heating and cooling for up to 6 air handlers.
  • Supports Up to 6 Air Handlers – Perfect for homes or buildings with multiple rooms, allowing independent temperature control for each zone.
  • Efficient Cooling in Extreme Conditions – Operates in outdoor temperatures ranging from -22°F to 122°F, ensuring reliable performance in any climate.
  • Efficient Heating in Cold Temperatures – Works efficiently in outdoor temperatures as low as -22°F and up to 75°F, providing warmth during harsh winter months.
  • Integrated Extreme Heat Technology – Features a base pan heater for additional protection and reliable operation in extreme weather.
  • Gold Fin Condenser Coil Protection – The Gold Fin full-protection coating enhances the durability and longevity of the condenser coil, preventing corrosion.
  • Ultra-Quiet Operation – Designed to operate quietly, even at the highest workload, ensuring a peaceful environment.
  • Intelligent Adaptive Inverter Technology – Adjusts automatically to deliver the optimal amount of heating or cooling, improving energy efficiency and comfort.
  • High-Efficiency Design – 23 SEER rating offers maximum energy savings and lower operating costs over the life of the unit.
  • Flexible Temperature Control – Zone-specific temperature settings allow you to heat or cool each room individually, turning off unused areas for additional energy savings.
  • Professional Installation Required – Pre-charged condenser, but requires professional installation for refrigerant management and line connections.

The ACiQ-48Z-HH-M6C is designed to be a cost-effective, efficient, and versatile solution for those seeking advanced climate control. By choosing this model, you're investing in a system that ensures year-round comfort while saving on energy costs and reducing your carbon footprint.

Note: Installation materials such as line sets, control wire, drain hose, whip, and disconnect are not included but can be purchased separately.


ACiQ 9,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-09W-HH-MD

The 9,000 BTU ACiQ Platinum Multi Zone Air Handler with WiFi offers platinum performance for small to medium sized rooms. This air handler can be paired with any ACiQ Multizone condenser or Platinum Single Zone condenser to create an efficient Hyper Heat system. Equipped with adaptive technology, it monitors and maintains your ideal temperature regardless of external weather conditions.

Key Features

  • 9,000 BTU wall mounted air handler with included remote control
  • WiFi capable using free Net Home Plus app, Google Home, or Alexa
  • Easy Maintenance and Installation
  • Multizone Compatible - Heat or cool multiple rooms on one outdoor unit
  • Includes Enhanced Dry Mode, Intelligent Sleep Mode, and Power Save Mode

The ACiQ-09W-HH-MD air handler features a soft LED display for easy monitoring, self-diagnosing control board with error code display, and a smart remote with LCD display. It is WiFi ready and compatible with Amazon Alexa and Google Assistant for convenient control.


ACiQ 12K BTU Platinum Air Handler Wall Mounted Mini Split Multi Zone ACIQ-12W-HH-MD

The ACiQ 12,000 BTU wall-mounted air handler delivers powerful, whisper-quiet performance for both single and multizone mini split systems. Compatible with ACiQ’s Multizone and Platinum Series condensers, this unit offers reliable heating and cooling for small to medium spaces. Equipped with smart technology, this unit features intelligent temperature control, an onboard diagnostic LED display, and full integration with WiFi, Alexa, and Google Home for remote access. Whether you're upgrading a zone or building a new system, this wall mount is a dependable choice for comfort and energy efficiency year-round.

Key Features

  • 12,000 BTU wall-mounted ductless air handler – ideal for small to medium rooms
  • WiFi enabled for smartphone control via Net Home Plus, Alexa, and Google Home
  • Compatible with ACiQ Multizone and Platinum Hyper Heat single zone condensers
  • Quiet operation – as low as 19.5 dB for undisturbed comfort
  • Advanced display panel with real-time temperature and diagnostic alerts
  • Enhanced modes: Dry Mode, Intelligent Sleep Mode, and Power Save Mode
  • Smart remote control included with LCD feedback screen
  • Quick installation with flexible refrigerant line and drain exit
  • Energy-efficient R454B refrigerant for reduced environmental impact

Ideal for home offices, bedrooms, or additions, this unit brings precise comfort control and flexible compatibility into any ductless system design.


ACiQ 18,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-18W-HH-MD

The 18,000 BTU ACiQ Platinum Multi Zone Air Handler with WiFi offers platinum performance for small to medium sized rooms. This air handler can be paired with any ACiQ Multizone condenser or the Platinum Single Zone condenser to create a highly efficient Hyper Heat system. Equipped with adaptive technology, it constantly monitors and maintains your ideal temperature regardless of the weather outside.

Key Features

  • 18,000 BTU wall mounted air handler with included remote control
  • WiFi capable using free Net Home Plus app, Google Home, or Alexa
  • Easy Maintenance and Installation
  • Multizone Compatible - Heat or cool multiple rooms on one outdoor unit
  • Includes Enhanced Dry Mode, Intelligent Sleep Mode, and Power Save Mode

The ACiQ-18W-HH-MD air handler features a soft LED display for easy monitoring, self-diagnosing control board for error notifications, and smart remote compatibility. With WiFi capabilities, you can control your home's heating and cooling from anywhere using a smart device. Please note that installation with a condenser and other equipment is required, available at an additional cost if not included in the bundle.

View More 3 Zone Mini Splits

Specifications

ACiQ 48,000 BTU SEER2 23 Multi Zone Condenser Extreme Series R454B 230V ACIQ-48Z-HH-M6C

Brand ACiQ SKU ACIQ-48Z-HH-M6C
Refrigerant Charge 147.6' Weight 276
AHRI Certificate Number 216032370 Manufacturer ACiQ
Replaces ACIQ-48Z-HH-M5B Product Features Low Ambient Heating
HSPF2 11 Cooling BTU 47,000 BTU
Heating BTU 49,000 BTU Maximum CFM 4503
Decibel Level (dBA) 65 Electric Heat Heat Pump
Energy Star Yes Refrigerant R454B
SEER2 23 Compressor Type Twin Rotary
Liquid Line 1/4" (6) Suction Line 3/8" (4); 1/2" (2)
Electrical 208/230V 1 Phase 60 Hz Max Breaker Size 40 Amps
Min. Breaker Size 37 Amps Tonnage 4 Ton
BTU/Tonnage 48,000 BTU/4 Ton Mini Split Type Wall Mounted
Zone Compatibility Multi Zone Height 52.48"
Width 37.48" Depth 16.34"
Warranty 12 year compressor, 7 year parts with online registration

ACiQ 9,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-09W-HH-MD

Brand ACiQ SKU ACIQ-09W-HH-MD
Cooling BTU 9000 BTU Heating BTU 10000 BTU
Maximum CFM 335.29 Decibel Level (dBA) 38
Electric Heat Heat Pump Refrigerant R454B
SEER 23-24 SEER2 22.3
Liquid Line 1/4" Suction Line 3/8"
Electrical 208/230V 1 Phase 60 Hz BTU/Tonnage 9,000 BTU/0.75 Ton
Mini Split Type Wall Mounted Zone Compatibility Multi Zone
Length 33.40" Height 11.76"
Depth 9.18" Replaces N/A

ACiQ 12K BTU Platinum Air Handler Wall Mounted Mini Split Multi Zone ACIQ-12W-HH-MD

Brand ACiQ SKU ACIQ-12W-HH-MD
Weight (in lbs) 29 Product Features WiFi
Cooling BTU 12,000 BTU Heating BTU 12,000 BTU
Maximum CFM Up to 441.4 CFM Decibel Level (dBA) As low as 19.5 Decibels
Electric Heat Heat Pump Refrigerant R454B
Liquid Line 1/4" Suction Line 3/8"
Electrical 208/230V, 1 Phase, 60 Hz Phase Single Phase
BTU/Tonnage 12,000 BTU/1 Ton Mini Split Type Wall Mounted
Zone Compatibility Multi Zone, Single Zone Height 11.76"
Width 33.40" Depth 9.18"
Warranty 7 Years Parts with Online Registration

ACiQ 18,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-18W-HH-MD

Brand ACiQ SKU ACIQ-18W-HH-MD
Product Features Low Ambient Heating Cooling BTU 18000 BTU
Heating BTU 18000 BTU Maximum CFM 523.53
Decibel Level (dBA) 46.5 Electric Heat Heat Pump
Refrigerant R454B SEER 18-20
SEER2 22.3 Liquid Line 1/4"
Suction Line 1/2" Electrical 208/230V 1 Phase 60 Hz
BTU/Tonnage 18,000 BTU/1.5 Ton Mini Split Type Wall Mounted
Zone Compatibility Multi Zone Length 40.06"
Height 12.60" Depth 9.72"
Warranty

ACiQ 48,000 BTU SEER2 23 Multi Zone Condenser Extreme Series R454B 230V ACIQ-48Z-HH-M6C

Warranty Type Parts
Standard Warranty 7 year parts
Registered Warranty 12 year parts

ACiQ 9,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-09W-HH-MD

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 7 year parts

ACiQ 12K BTU Platinum Air Handler Wall Mounted Mini Split Multi Zone ACIQ-12W-HH-MD

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 7 year parts

ACiQ 18,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-18W-HH-MD

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 7 year parts
Documents

ACiQ 48,000 BTU SEER2 23 Multi Zone Condenser Extreme Series R454B 230V ACIQ-48Z-HH-M6C

Installation and Owner's Manual

Submittal

AHRI Certificate - Ducted Indoor Units

AHRI Certificate - Non-Ducted Indoor Units

Warranty Information

Heat Performance Chart

ACiQ 9,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-09W-HH-MD

Submittal

Remote Control Manual

Installation & Owner's Manual

Wi-Fi Manual

Warranty Information

ACiQ 12K BTU Platinum Air Handler Wall Mounted Mini Split Multi Zone ACIQ-12W-HH-MD

Submittal

Installation & Owner's Manual

Remote Control User Manual

Service Manual

Smart AC / WiFi User Manual

Warranty Information

ACiQ 18,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-18W-HH-MD

Remote Control Manual

Submittal

Installation & Owner's Manual

Wi-Fi Manual

Warranty Information

Shipping

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

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Product Details

ACiQ 48,000 BTU SEER2 23 Multi Zone Condenser Extreme Series R454B 230V ACIQ-48Z-HH-M6C

The ACiQ-48Z-HH-M6C is a high-performance, energy-efficient solution for adaptive heating and cooling in homes and commercial spaces. This advanced 48,000 BTU, 23 SEER heat pump condenser is engineered to support up to 6 air handlers, delivering precise temperature control and comfort across multiple zones while saving space and reducing energy costs. Whether you're combating freezing winter conditions or blazing summer heat, this system is designed to perform efficiently in extreme temperatures, keeping your environment comfortable year-round.

Product Features:

  • 48,000 BTU, 23 SEER Multi-Zone Heat Pump Condenser – Provides powerful and efficient heating and cooling for up to 6 air handlers.
  • Supports Up to 6 Air Handlers – Perfect for homes or buildings with multiple rooms, allowing independent temperature control for each zone.
  • Efficient Cooling in Extreme Conditions – Operates in outdoor temperatures ranging from -22°F to 122°F, ensuring reliable performance in any climate.
  • Efficient Heating in Cold Temperatures – Works efficiently in outdoor temperatures as low as -22°F and up to 75°F, providing warmth during harsh winter months.
  • Integrated Extreme Heat Technology – Features a base pan heater for additional protection and reliable operation in extreme weather.
  • Gold Fin Condenser Coil Protection – The Gold Fin full-protection coating enhances the durability and longevity of the condenser coil, preventing corrosion.
  • Ultra-Quiet Operation – Designed to operate quietly, even at the highest workload, ensuring a peaceful environment.
  • Intelligent Adaptive Inverter Technology – Adjusts automatically to deliver the optimal amount of heating or cooling, improving energy efficiency and comfort.
  • High-Efficiency Design – 23 SEER rating offers maximum energy savings and lower operating costs over the life of the unit.
  • Flexible Temperature Control – Zone-specific temperature settings allow you to heat or cool each room individually, turning off unused areas for additional energy savings.
  • Professional Installation Required – Pre-charged condenser, but requires professional installation for refrigerant management and line connections.

The ACiQ-48Z-HH-M6C is designed to be a cost-effective, efficient, and versatile solution for those seeking advanced climate control. By choosing this model, you're investing in a system that ensures year-round comfort while saving on energy costs and reducing your carbon footprint.

Note: Installation materials such as line sets, control wire, drain hose, whip, and disconnect are not included but can be purchased separately.


ACiQ 9,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-09W-HH-MD

The 9,000 BTU ACiQ Platinum Multi Zone Air Handler with WiFi offers platinum performance for small to medium sized rooms. This air handler can be paired with any ACiQ Multizone condenser or Platinum Single Zone condenser to create an efficient Hyper Heat system. Equipped with adaptive technology, it monitors and maintains your ideal temperature regardless of external weather conditions.

Key Features

  • 9,000 BTU wall mounted air handler with included remote control
  • WiFi capable using free Net Home Plus app, Google Home, or Alexa
  • Easy Maintenance and Installation
  • Multizone Compatible - Heat or cool multiple rooms on one outdoor unit
  • Includes Enhanced Dry Mode, Intelligent Sleep Mode, and Power Save Mode

The ACiQ-09W-HH-MD air handler features a soft LED display for easy monitoring, self-diagnosing control board with error code display, and a smart remote with LCD display. It is WiFi ready and compatible with Amazon Alexa and Google Assistant for convenient control.


ACiQ 12K BTU Platinum Air Handler Wall Mounted Mini Split Multi Zone ACIQ-12W-HH-MD

The ACiQ 12,000 BTU wall-mounted air handler delivers powerful, whisper-quiet performance for both single and multizone mini split systems. Compatible with ACiQ’s Multizone and Platinum Series condensers, this unit offers reliable heating and cooling for small to medium spaces. Equipped with smart technology, this unit features intelligent temperature control, an onboard diagnostic LED display, and full integration with WiFi, Alexa, and Google Home for remote access. Whether you're upgrading a zone or building a new system, this wall mount is a dependable choice for comfort and energy efficiency year-round.

Key Features

  • 12,000 BTU wall-mounted ductless air handler – ideal for small to medium rooms
  • WiFi enabled for smartphone control via Net Home Plus, Alexa, and Google Home
  • Compatible with ACiQ Multizone and Platinum Hyper Heat single zone condensers
  • Quiet operation – as low as 19.5 dB for undisturbed comfort
  • Advanced display panel with real-time temperature and diagnostic alerts
  • Enhanced modes: Dry Mode, Intelligent Sleep Mode, and Power Save Mode
  • Smart remote control included with LCD feedback screen
  • Quick installation with flexible refrigerant line and drain exit
  • Energy-efficient R454B refrigerant for reduced environmental impact

Ideal for home offices, bedrooms, or additions, this unit brings precise comfort control and flexible compatibility into any ductless system design.


ACiQ 18,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-18W-HH-MD

The 18,000 BTU ACiQ Platinum Multi Zone Air Handler with WiFi offers platinum performance for small to medium sized rooms. This air handler can be paired with any ACiQ Multizone condenser or the Platinum Single Zone condenser to create a highly efficient Hyper Heat system. Equipped with adaptive technology, it constantly monitors and maintains your ideal temperature regardless of the weather outside.

Key Features

  • 18,000 BTU wall mounted air handler with included remote control
  • WiFi capable using free Net Home Plus app, Google Home, or Alexa
  • Easy Maintenance and Installation
  • Multizone Compatible - Heat or cool multiple rooms on one outdoor unit
  • Includes Enhanced Dry Mode, Intelligent Sleep Mode, and Power Save Mode

The ACiQ-18W-HH-MD air handler features a soft LED display for easy monitoring, self-diagnosing control board for error notifications, and smart remote compatibility. With WiFi capabilities, you can control your home's heating and cooling from anywhere using a smart device. Please note that installation with a condenser and other equipment is required, available at an additional cost if not included in the bundle.

View More 3 Zone Mini Splits

Specifications

ACiQ 48,000 BTU SEER2 23 Multi Zone Condenser Extreme Series R454B 230V ACIQ-48Z-HH-M6C

Brand ACiQ SKU ACIQ-48Z-HH-M6C
Refrigerant Charge 147.6' Weight 276
AHRI Certificate Number 216032370 Manufacturer ACiQ
Replaces ACIQ-48Z-HH-M5B Product Features Low Ambient Heating
HSPF2 11 Cooling BTU 47,000 BTU
Heating BTU 49,000 BTU Maximum CFM 4503
Decibel Level (dBA) 65 Electric Heat Heat Pump
Energy Star Yes Refrigerant R454B
SEER2 23 Compressor Type Twin Rotary
Liquid Line 1/4" (6) Suction Line 3/8" (4); 1/2" (2)
Electrical 208/230V 1 Phase 60 Hz Max Breaker Size 40 Amps
Min. Breaker Size 37 Amps Tonnage 4 Ton
BTU/Tonnage 48,000 BTU/4 Ton Mini Split Type Wall Mounted
Zone Compatibility Multi Zone Height 52.48"
Width 37.48" Depth 16.34"
Warranty 12 year compressor, 7 year parts with online registration

ACiQ 9,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-09W-HH-MD

Brand ACiQ SKU ACIQ-09W-HH-MD
Cooling BTU 9000 BTU Heating BTU 10000 BTU
Maximum CFM 335.29 Decibel Level (dBA) 38
Electric Heat Heat Pump Refrigerant R454B
SEER 23-24 SEER2 22.3
Liquid Line 1/4" Suction Line 3/8"
Electrical 208/230V 1 Phase 60 Hz BTU/Tonnage 9,000 BTU/0.75 Ton
Mini Split Type Wall Mounted Zone Compatibility Multi Zone
Length 33.40" Height 11.76"
Depth 9.18" Replaces N/A

ACiQ 12K BTU Platinum Air Handler Wall Mounted Mini Split Multi Zone ACIQ-12W-HH-MD

Brand ACiQ SKU ACIQ-12W-HH-MD
Weight (in lbs) 29 Product Features WiFi
Cooling BTU 12,000 BTU Heating BTU 12,000 BTU
Maximum CFM Up to 441.4 CFM Decibel Level (dBA) As low as 19.5 Decibels
Electric Heat Heat Pump Refrigerant R454B
Liquid Line 1/4" Suction Line 3/8"
Electrical 208/230V, 1 Phase, 60 Hz Phase Single Phase
BTU/Tonnage 12,000 BTU/1 Ton Mini Split Type Wall Mounted
Zone Compatibility Multi Zone, Single Zone Height 11.76"
Width 33.40" Depth 9.18"
Warranty 7 Years Parts with Online Registration

ACiQ 18,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-18W-HH-MD

Brand ACiQ SKU ACIQ-18W-HH-MD
Product Features Low Ambient Heating Cooling BTU 18000 BTU
Heating BTU 18000 BTU Maximum CFM 523.53
Decibel Level (dBA) 46.5 Electric Heat Heat Pump
Refrigerant R454B SEER 18-20
SEER2 22.3 Liquid Line 1/4"
Suction Line 1/2" Electrical 208/230V 1 Phase 60 Hz
BTU/Tonnage 18,000 BTU/1.5 Ton Mini Split Type Wall Mounted
Zone Compatibility Multi Zone Length 40.06"
Height 12.60" Depth 9.72"
Warranty

ACiQ 48,000 BTU SEER2 23 Multi Zone Condenser Extreme Series R454B 230V ACIQ-48Z-HH-M6C

Warranty Type Parts
Standard Warranty 7 year parts
Registered Warranty 12 year parts

ACiQ 9,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-09W-HH-MD

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 7 year parts

ACiQ 12K BTU Platinum Air Handler Wall Mounted Mini Split Multi Zone ACIQ-12W-HH-MD

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 7 year parts

ACiQ 18,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-18W-HH-MD

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 7 year parts
Documents

ACiQ 48,000 BTU SEER2 23 Multi Zone Condenser Extreme Series R454B 230V ACIQ-48Z-HH-M6C

Installation and Owner's Manual

Submittal

AHRI Certificate - Ducted Indoor Units

AHRI Certificate - Non-Ducted Indoor Units

Warranty Information

Heat Performance Chart

ACiQ 9,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-09W-HH-MD

Submittal

Remote Control Manual

Installation & Owner's Manual

Wi-Fi Manual

Warranty Information

ACiQ 12K BTU Platinum Air Handler Wall Mounted Mini Split Multi Zone ACIQ-12W-HH-MD

Submittal

Installation & Owner's Manual

Remote Control User Manual

Service Manual

Smart AC / WiFi User Manual

Warranty Information

ACiQ 18,000 BTU Platinum Multi Zone Air Handler With WiFi R454B ACIQ-18W-HH-MD

Remote Control Manual

Submittal

Installation & Owner's Manual

Wi-Fi Manual

Warranty Information

Shipping

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

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