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Daikin 36,000 BTU 20 SEER2 Mini Split Heat Pump System Dual Zone 7 + 15 R32

By Daikin | SKU: 4MXM36AVJU9 CTXV07AVJU9 FTXV15AVJU9 | ID: 060373
Manufactured in the USA
No Sales Tax - in most states excluding California
Manufacturer Warranty Included
Most Products In Stock - Call or Text (833) 658-3387 for availability
$6,157.00 + FREE SHIPPING

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Product Details

Daikin 36,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 4MXM36AVJU9

The Daikin 36,000 BTU 20 SEER2 Dual Zone Wall Mount Mini Split Heat Pump System offers a high-efficiency solution for year-round heating and cooling in two separate spaces. With two indoor units 7,000 BTU + 15,000 BTU, it provides independent climate control for each area. Perfect for both residential and light commercial settings, this system incorporates advanced inverter technology, a sleek wall-mounted design, and eco-friendly R-32 refrigerant. Its 20 SEER2 rating ensures energy savings without compromising performance.


The 36,000 BTU Daikin MXM Multi-Zone Mini Split Heat Pump Condenser is an energy-efficient solution designed to provide powerful climate control across multiple zones. Perfect for both residential and commercial applications, this unit supports up to 5 indoor units, delivering optimal heating and cooling performance. With R32 refrigerant and an inverter-driven compressor, it ensures long-lasting reliability, maximum efficiency, and year-round comfort.

Exceptional Heating & Cooling Performance:

  • Supports up to a 4 Ton Heat Pump System for high-performance climate control across multiple zones

  • Delivers up to 20.6 SEER2, 12 EER2, and 9.7 HSPF2 for exceptional energy efficiency

  • 100% heating capacity at 5°F with MXT Enhanced Capacity for consistent heating even in the coldest weather

  • 100% cooling capacity at 104°F with MXT Capacity for reliable cooling performance during extreme heat

  • Operates efficiently in a wide temperature range:

    • MXM Heating: 5°F to 60°F

    • MXT Heating: -13°F to 60°F

    • Cooling: 14°F to 115°F

Multi-Zone Technology:

  • Supports 2, 3, 4, and 5-zone multi-port systems to provide flexible and efficient climate control for various rooms or areas

  • Precharged for up to 131 feet of liquid line, simplifying installation and reducing setup time

  • Auto Changeover mode ensures smooth transitions between heating and cooling for maximum comfort throughout the year

Smart & Quiet Operation:

  • Outdoor sound pressure as low as 52 dB(A) for reduced noise levels, perfect for quiet outdoor environments

  • Indoor sound pressure as low as 24 dB(A) for ultra-quiet operation indoors

  • Self Diagnostics feature with a digital display allows for quick troubleshooting and easy maintenance

  • Auto Restart functionality automatically restores settings after power failures, ensuring continuous comfort

Durability & Long-Term Reliability:

  • Anti-Corrosion Treatment on the heat exchanger increases durability and extends the life of the unit, even in harsh conditions

Warranty Coverage:

  • Limited 12-Year Parts Warranty for long-term reliability and peace of mind

  • Extended 12-Year Labor Warranty offers added protection for both residential and commercial installations

The 36,000 BTU Daikin MXM Multi-Zone Mini Split Heat Pump Condenser is the ideal solution for homeowners and businesses seeking an advanced, efficient, and versatile multi-zone climate control system. With its smart inverter technology, ultra-quiet operation, and comprehensive warranty, this unit delivers exceptional comfort, energy savings, and durability year-round.


Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler - R32 | 230V CTXV07AVJU9

The Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler is a versatile and energy-efficient solution for multi-zone heating and cooling systems. Designed to pair with up to 4-ton heat pumps, this unit delivers up to 20.6 SEER2, 12 EER2, and 9.7 HSPF2, ensuring exceptional energy savings and reliable performance for both residential and light commercial applications.

Flexible Multi-Zone Operation:

  • Supports 2, 3, 4, and 5-zone multi-port systems for tailored comfort

  • Operates efficiently within a wide range of conditions:

    • MXM Heating: 5°F to 60°F

    • MXT Heating: -13°F to 60°F

    • Cooling: 14°F to 115°F

  • Delivers 100% heating capacity at 5°F (MXT Enhanced Capacity only)

  • Delivers 100% cooling capacity at 104°F (MXT Capacity only)

Exceptional Energy Efficiency and Performance:

  • Delivers up to 20.6 SEER2, 12 EER2, and 9.7 HSPF2 for superior energy efficiency

  • Precharged for up to 131 ft of liquid line, streamlining installation

Advanced Technology:

  • Self-diagnostics with a digital display for easy maintenance and troubleshooting

  • Features Auto Restart to resume operation seamlessly after power outages

  • Includes Auto Changeover for effortless transition between heating and cooling

Quiet and Durable Design:

  • Indoor sound pressure as low as 24 dB(A) for whisper-quiet operation

  • Outdoor sound pressure as low as 52 dB(A), ensuring minimal noise

  • Anti-corrosion treatment on the heat exchanger enhances durability and extends lifespan

User-Friendly Features:

  • Operates with outdoor unit quiet mode for reduced noise levels

Warranty Coverage:

  • Limited 12-Year Parts Warranty ensures reliable long-term performance

  • Extended 12-Year Labor Warranty provides comprehensive coverage

The Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler combines energy efficiency, advanced technology, and a quiet design to provide superior comfort and reliability. Perfect for multi-zone systems, it delivers optimal performance in all seasons, making it an excellent choice for year-round comfort.


Daikin Aurora 15,000 BTU Wall Mount Air Handler - R32 | 230V FTXV15AVJU9

The Daikin Aurora 15,000 BTU Wall Mount Air Handler is a high-performance, energy-efficient solution designed for single-zone heating and cooling. Equipped with cutting-edge R32 refrigerant, built-in WiFi, and advanced heat pump technology, this air handler ensures reliable comfort in extreme conditions while maintaining quiet operation and top-tier energy efficiency. Perfect for residential and light commercial applications, the Daikin Aurora provides year-round climate control, whether it's the coldest winter or the hottest summer.

High-Efficiency Heating & Cooling:

  • Supports 0.75 Ton to 2 Ton Heat Pump Systems

  • Achieves up to 21 SEER2 and 10.5 HSPF2 for superior energy savings

  • 100% heating capacity at 5°F and 100% cooling capacity at 104°F

  • Wide operational range:

    • Heating: -13°F to 64.4°F

    • Cooling: 50°F to 114.8°F

Advanced Technology for Convenience:

  • Built-in WiFi for easy remote control and seamless connectivity

  • Self-diagnostic system with digital display for easy maintenance

  • Multiple modes (Econo, Dry, Powerful) for customizable comfort

  • Auto Fan Speed Control for consistent airflow and efficient operation

Durability & Quiet Performance:

  • Anti-Corrosion treatment for enhanced durability and longer lifespan

  • Quiet operation with minimal noise disruption in both indoor and outdoor units

Flexible Installation & Enhanced Cooling Capabilities:

  • Precharged for up to 49 feet of liquid line, simplifying installation

  • Maximum piping lengths (varies by model):

    • 09/12 MBH: 66 ft length, 49 ft height

    • 15 MBH: 98 ft length, 66 ft height

    • 18/24 MBH: 99 ft length, 66 ft height

  • Low ambient cooling down to 5°F with field setting and air adjustment grille

User-Friendly Operation:

  • Wireless Backlit IR Remote Controller for easy adjustments

  • Auto Restart functionality for uninterrupted operation after power loss

Long-Term Warranty Coverage:

  • 12-Year Limited Parts Warranty for peace of mind

  • 12-Year Extended Labor Warranty for comprehensive protection

The Daikin Aurora 15,000 BTU Wall Mount Air Handler offers a combination of high energy efficiency, advanced features, and long-term reliability, making it the ideal choice for effective heating and cooling in both residential and light commercial environments.

View More 2 Zone Mini Splits

Specifications

Daikin 36,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 4MXM36AVJU9

Brand Daikin SKU 4MXM36AVJU9
Weight 142 Manufacturer Daikin
Replaces 4MXS36WMVJU9 Cooling BTU 36,000
Decibel Level (dBA) 60 Refrigerant R32
SEER2 20 Compressor Type Swing
Liquid Line 1/4" (4) Suction Line 3/8" (1), 1/2" (2), 5/8" (1)
Electrical 208-230 V | 60 Hz | 1 Phase
BTU/Tonnage 36,000 BTU / 3 Ton Zone Compatibility Multi Zone
Min/Max Outdoor Temp for Heating -13°F to 60°F Min/Max Outdoor Temp for Cooling 14°F to 115°F
Height 29.5" Width 34.16"
Depth 12.58" Warranty Limited 12-Year Parts Warranty

Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler - R32 | 230V CTXV07AVJU9

Brand Daikin SKU CTXV07AVJU9
Weight 24 Manufacturer Daikin
Replaces CTXS07WVJU9 Decibel Level (dBA) 40
Refrigerant R32 Mini Split Type Wall Mounted
Zone Compatibility Multi Zone Height 11.16"
Width 30.31" Depth 8.16"
Warranty Limited 12-Year Parts Warranty

Daikin Aurora 15,000 BTU Wall Mount Air Handler - R32 | 230V FTXV15AVJU9

Brand Daikin SKU FTXV15AVJU9
Weight 27 Manufacturer Daikin
Replaces FVXS15WVJU9 HSPF2 10.5
Decibel Level (dBA) 45 Refrigerant R32
Mini Split Type Wall Mounted Zone Compatibility Single Zone
Height 11.63" Width 39"
Depth 10.38" Warranty Limited 12-Year Parts Warranty
Warranty

Daikin 36,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 4MXM36AVJU9

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 12 year parts

Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler - R32 | 230V CTXV07AVJU9

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 12 year parts

Daikin Aurora 15,000 BTU Wall Mount Air Handler - R32 | 230V FTXV15AVJU9

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 12 year parts
Documents

Daikin 36,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 4MXM36AVJU9

Multi-Zone Series Submittal

Multi-Zone Series Application Guide

Multi-Zone Series Warranty

Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler - R32 | 230V CTXV07AVJU9

Multi-Zone Series Installation Manual

Multi-Zone Series Application Guide

Multi-Zone Series Warranty

Daikin Aurora 15,000 BTU Wall Mount Air Handler - R32 | 230V FTXV15AVJU9

Aurora Series Submittal

Aurora Series Installation Manual

Aurora Series Warranty

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

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A good store to shop for HVAC supply

The store did some things I didn't believe the manager was very helpful in fixing my problem

R
ACiQ 3.5 Ton Air Handler FJMA4X42L0CB Multi-Speed Multi-Positional 208/230V 1 Phase 60Hz
Ron Belizze
Perfect

Great communication and great price

very reliable company and great prices

Bought a few units from this company and they were very friendly and easy to work with. Either matched prices or beat the price and had fast shipping also.

Excellent company to purchase from

I wasn’t to sure about if this company could deliver it quickly but it arrived within a week. No issues. I needed this one for parts as my first one that I installed a year ago had the ecm go out on the blower fan. Parts are hard to come by for this Chinese brand. I think the ecm went out due to condensation in the main supply plenum dripping onto fan motor. I do like this ac unit but hope the fan lasts longer than a year. I covered the fan ecm with flex seal tape.

Goodman 5 Ton System

Excellent value, customer sales support (a human called to confirm online order... greatly appreciated!), fast shipping. Very happy customer.

A + Company

Great price, communication and service I will be buying another furnace from them Fantastic !

Sale representative Lopez was very experienced and professional. I would recommend this company to any one and I am looking forward to work with Lopez again.

Product Details

Daikin 36,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 4MXM36AVJU9

The Daikin 36,000 BTU 20 SEER2 Dual Zone Wall Mount Mini Split Heat Pump System offers a high-efficiency solution for year-round heating and cooling in two separate spaces. With two indoor units 7,000 BTU + 15,000 BTU, it provides independent climate control for each area. Perfect for both residential and light commercial settings, this system incorporates advanced inverter technology, a sleek wall-mounted design, and eco-friendly R-32 refrigerant. Its 20 SEER2 rating ensures energy savings without compromising performance.


The 36,000 BTU Daikin MXM Multi-Zone Mini Split Heat Pump Condenser is an energy-efficient solution designed to provide powerful climate control across multiple zones. Perfect for both residential and commercial applications, this unit supports up to 5 indoor units, delivering optimal heating and cooling performance. With R32 refrigerant and an inverter-driven compressor, it ensures long-lasting reliability, maximum efficiency, and year-round comfort.

Exceptional Heating & Cooling Performance:

  • Supports up to a 4 Ton Heat Pump System for high-performance climate control across multiple zones

  • Delivers up to 20.6 SEER2, 12 EER2, and 9.7 HSPF2 for exceptional energy efficiency

  • 100% heating capacity at 5°F with MXT Enhanced Capacity for consistent heating even in the coldest weather

  • 100% cooling capacity at 104°F with MXT Capacity for reliable cooling performance during extreme heat

  • Operates efficiently in a wide temperature range:

    • MXM Heating: 5°F to 60°F

    • MXT Heating: -13°F to 60°F

    • Cooling: 14°F to 115°F

Multi-Zone Technology:

  • Supports 2, 3, 4, and 5-zone multi-port systems to provide flexible and efficient climate control for various rooms or areas

  • Precharged for up to 131 feet of liquid line, simplifying installation and reducing setup time

  • Auto Changeover mode ensures smooth transitions between heating and cooling for maximum comfort throughout the year

Smart & Quiet Operation:

  • Outdoor sound pressure as low as 52 dB(A) for reduced noise levels, perfect for quiet outdoor environments

  • Indoor sound pressure as low as 24 dB(A) for ultra-quiet operation indoors

  • Self Diagnostics feature with a digital display allows for quick troubleshooting and easy maintenance

  • Auto Restart functionality automatically restores settings after power failures, ensuring continuous comfort

Durability & Long-Term Reliability:

  • Anti-Corrosion Treatment on the heat exchanger increases durability and extends the life of the unit, even in harsh conditions

Warranty Coverage:

  • Limited 12-Year Parts Warranty for long-term reliability and peace of mind

  • Extended 12-Year Labor Warranty offers added protection for both residential and commercial installations

The 36,000 BTU Daikin MXM Multi-Zone Mini Split Heat Pump Condenser is the ideal solution for homeowners and businesses seeking an advanced, efficient, and versatile multi-zone climate control system. With its smart inverter technology, ultra-quiet operation, and comprehensive warranty, this unit delivers exceptional comfort, energy savings, and durability year-round.


Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler - R32 | 230V CTXV07AVJU9

The Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler is a versatile and energy-efficient solution for multi-zone heating and cooling systems. Designed to pair with up to 4-ton heat pumps, this unit delivers up to 20.6 SEER2, 12 EER2, and 9.7 HSPF2, ensuring exceptional energy savings and reliable performance for both residential and light commercial applications.

Flexible Multi-Zone Operation:

  • Supports 2, 3, 4, and 5-zone multi-port systems for tailored comfort

  • Operates efficiently within a wide range of conditions:

    • MXM Heating: 5°F to 60°F

    • MXT Heating: -13°F to 60°F

    • Cooling: 14°F to 115°F

  • Delivers 100% heating capacity at 5°F (MXT Enhanced Capacity only)

  • Delivers 100% cooling capacity at 104°F (MXT Capacity only)

Exceptional Energy Efficiency and Performance:

  • Delivers up to 20.6 SEER2, 12 EER2, and 9.7 HSPF2 for superior energy efficiency

  • Precharged for up to 131 ft of liquid line, streamlining installation

Advanced Technology:

  • Self-diagnostics with a digital display for easy maintenance and troubleshooting

  • Features Auto Restart to resume operation seamlessly after power outages

  • Includes Auto Changeover for effortless transition between heating and cooling

Quiet and Durable Design:

  • Indoor sound pressure as low as 24 dB(A) for whisper-quiet operation

  • Outdoor sound pressure as low as 52 dB(A), ensuring minimal noise

  • Anti-corrosion treatment on the heat exchanger enhances durability and extends lifespan

User-Friendly Features:

  • Operates with outdoor unit quiet mode for reduced noise levels

Warranty Coverage:

  • Limited 12-Year Parts Warranty ensures reliable long-term performance

  • Extended 12-Year Labor Warranty provides comprehensive coverage

The Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler combines energy efficiency, advanced technology, and a quiet design to provide superior comfort and reliability. Perfect for multi-zone systems, it delivers optimal performance in all seasons, making it an excellent choice for year-round comfort.


Daikin Aurora 15,000 BTU Wall Mount Air Handler - R32 | 230V FTXV15AVJU9

The Daikin Aurora 15,000 BTU Wall Mount Air Handler is a high-performance, energy-efficient solution designed for single-zone heating and cooling. Equipped with cutting-edge R32 refrigerant, built-in WiFi, and advanced heat pump technology, this air handler ensures reliable comfort in extreme conditions while maintaining quiet operation and top-tier energy efficiency. Perfect for residential and light commercial applications, the Daikin Aurora provides year-round climate control, whether it's the coldest winter or the hottest summer.

High-Efficiency Heating & Cooling:

  • Supports 0.75 Ton to 2 Ton Heat Pump Systems

  • Achieves up to 21 SEER2 and 10.5 HSPF2 for superior energy savings

  • 100% heating capacity at 5°F and 100% cooling capacity at 104°F

  • Wide operational range:

    • Heating: -13°F to 64.4°F

    • Cooling: 50°F to 114.8°F

Advanced Technology for Convenience:

  • Built-in WiFi for easy remote control and seamless connectivity

  • Self-diagnostic system with digital display for easy maintenance

  • Multiple modes (Econo, Dry, Powerful) for customizable comfort

  • Auto Fan Speed Control for consistent airflow and efficient operation

Durability & Quiet Performance:

  • Anti-Corrosion treatment for enhanced durability and longer lifespan

  • Quiet operation with minimal noise disruption in both indoor and outdoor units

Flexible Installation & Enhanced Cooling Capabilities:

  • Precharged for up to 49 feet of liquid line, simplifying installation

  • Maximum piping lengths (varies by model):

    • 09/12 MBH: 66 ft length, 49 ft height

    • 15 MBH: 98 ft length, 66 ft height

    • 18/24 MBH: 99 ft length, 66 ft height

  • Low ambient cooling down to 5°F with field setting and air adjustment grille

User-Friendly Operation:

  • Wireless Backlit IR Remote Controller for easy adjustments

  • Auto Restart functionality for uninterrupted operation after power loss

Long-Term Warranty Coverage:

  • 12-Year Limited Parts Warranty for peace of mind

  • 12-Year Extended Labor Warranty for comprehensive protection

The Daikin Aurora 15,000 BTU Wall Mount Air Handler offers a combination of high energy efficiency, advanced features, and long-term reliability, making it the ideal choice for effective heating and cooling in both residential and light commercial environments.

View More 2 Zone Mini Splits

Specifications

Daikin 36,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 4MXM36AVJU9

Brand Daikin SKU 4MXM36AVJU9
Weight 142 Manufacturer Daikin
Replaces 4MXS36WMVJU9 Cooling BTU 36,000
Decibel Level (dBA) 60 Refrigerant R32
SEER2 20 Compressor Type Swing
Liquid Line 1/4" (4) Suction Line 3/8" (1), 1/2" (2), 5/8" (1)
Electrical 208-230 V | 60 Hz | 1 Phase
BTU/Tonnage 36,000 BTU / 3 Ton Zone Compatibility Multi Zone
Min/Max Outdoor Temp for Heating -13°F to 60°F Min/Max Outdoor Temp for Cooling 14°F to 115°F
Height 29.5" Width 34.16"
Depth 12.58" Warranty Limited 12-Year Parts Warranty

Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler - R32 | 230V CTXV07AVJU9

Brand Daikin SKU CTXV07AVJU9
Weight 24 Manufacturer Daikin
Replaces CTXS07WVJU9 Decibel Level (dBA) 40
Refrigerant R32 Mini Split Type Wall Mounted
Zone Compatibility Multi Zone Height 11.16"
Width 30.31" Depth 8.16"
Warranty Limited 12-Year Parts Warranty

Daikin Aurora 15,000 BTU Wall Mount Air Handler - R32 | 230V FTXV15AVJU9

Brand Daikin SKU FTXV15AVJU9
Weight 27 Manufacturer Daikin
Replaces FVXS15WVJU9 HSPF2 10.5
Decibel Level (dBA) 45 Refrigerant R32
Mini Split Type Wall Mounted Zone Compatibility Single Zone
Height 11.63" Width 39"
Depth 10.38" Warranty Limited 12-Year Parts Warranty
Warranty

Daikin 36,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 4MXM36AVJU9

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 12 year parts

Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler - R32 | 230V CTXV07AVJU9

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 12 year parts

Daikin Aurora 15,000 BTU Wall Mount Air Handler - R32 | 230V FTXV15AVJU9

Warranty Type Parts
Standard Warranty 5 year parts
Registered Warranty 12 year parts
Documents

Daikin 36,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 4MXM36AVJU9

Multi-Zone Series Submittal

Multi-Zone Series Application Guide

Multi-Zone Series Warranty

Daikin 7,000 BTU Multi-Zone Wall Mount Air Handler - R32 | 230V CTXV07AVJU9

Multi-Zone Series Installation Manual

Multi-Zone Series Application Guide

Multi-Zone Series Warranty

Daikin Aurora 15,000 BTU Wall Mount Air Handler - R32 | 230V FTXV15AVJU9

Aurora Series Submittal

Aurora Series Installation Manual

Aurora Series Warranty

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

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