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Amana Distinction R32 PTAC Heat Pump 12K BTU 2.5KW Built-In Heat 230V

By Amana | SKU: DHP123J25BA | ID: 110821
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Product Details

Amana Distinction R32 PTAC Heat Pump 12K BTU 2.5KW Built-In Heat 230V DHP123J25BA

The Amana DHP123J25BA is a packaged terminal heat pump for hotels, assisted living, multi-family units, sunrooms and room additions that need year-round comfort from a single through-the-wall unit. It delivers 12,000 BTU of cooling and 10,800 BTU of heat pump heating, with a factory-installed 2.5 kW electric heat strip built into the unit for backup and emergency heat. The unit runs on 208/230V at 15 amps through a NEMA 6-15P plug and uses low-GWP R-32 refrigerant.

Key Features

  • 12,000 BTU Cooling: 12,000 BTU at 230V, 11,800 BTU at 208V
  • 10,800 BTU Heat Pump: Heats without electric resistance until the load exceeds the heat pump's range
  • Built-In 2.5 kW Electric Heat: 7,800 BTU backup and emergency heat at 230V Factory-installed in the unit - there is no separate heat kit to buy.
  • 10.5 EER / 3.2 COP: Rated efficiency in cooling and heat pump heating
  • R32 Refrigerant: Lower global warming potential than R-410A
  • 15 Amp NEMA 6-15P Plug: 208/230V single phase, cord included
  • Three Fan Speeds: Plus a fan-only mode for circulation without heating or cooling
  • Electronic Controls: Digital control panel with a temperature display in °F or °C
  • Automatic Emergency Heat: Brings on electric heat automatically when the heat pump cannot meet the load
  • Evaporator Freeze Protection: Protects the system when indoor temperatures fall too low
  • 2.85 Pints/Hour Dehumidification: Removes moisture for comfort in humid conditions
  • Washable Filters: Pull out, rinse and reinstall - no replacement filters to stock
  • Front Desk Control Capable: Supports central control for energy management in hospitality settings
  • Standard 42" Sleeve Fit: Installs in a standard 42" PTAC wall sleeve

Important Installation Note

A new installation requires a 42" wall sleeve and an exterior grille, plus a wired or wireless thermostat if the unit will not be controlled from its own panel. These are sold separately.

View More PTAC Units

Specifications

Amana Distinction R32 PTAC Heat Pump 12K BTU 2.5KW Built-In Heat 230V DHP123J25BA

SKU DHP123J25BA Brand/Manufacturer Amana
Product Type PTAC Heat Pump Operating Mode Heat Pump + Electric Heat
Cooling Capacity 12,000 BTU (230V) / 11,800 BTU (208V) Heat Pump Capacity 10,800 BTU (230V) / 10,500 BTU (208V)
Electric Heat (Built-In) 2.5 kW (230V) / 2.1 kW (208V) Electric Heat Capacity (Built-In) 7,800 BTU (230V) / 6,300 BTU (208V)
EER 10.5 COP 3.2
Refrigerant R-32 Certification AHRI Certified
Voltage 208 / 230V | 1 Phase | 60 Hz Plug Type NEMA 6-15P (15 Amp)
Cooling Amps 5.3 (230V) / 5.8 (208V) Electric Heat Amps 11.3 (230V) / 10.3 (208V)
Airflow 438 CFM High / 344 CFM Low Dehumidification 2.85 Pints/Hour
Fan Speeds 3 Speeds + Fan Only Controls Electronic / Digital
Product Width 42 in. Product Height 16-1/16 in.
Product Depth 14-1/8 in. Product Weight 110 lb.
Wall Sleeve 42 in. Standard PTAC Wall Cut-Out 42-1/4 in. W x 16-1/4 in. H
Energy Star No Application Residential / Commercial
Warranty

Amana Distinction R32 PTAC Heat Pump 12K BTU 2.5KW Built-In Heat 230V DHP123J25BA

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 5 year parts 5 year parts 5 year parts
Shipping

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at [email protected].

Returns: For returns unrelated to damage, contact us at [email protected] for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at [email protected] or call (833) 658-3387.

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Product Details

Amana Distinction R32 PTAC Heat Pump 12K BTU 2.5KW Built-In Heat 230V DHP123J25BA

The Amana DHP123J25BA is a packaged terminal heat pump for hotels, assisted living, multi-family units, sunrooms and room additions that need year-round comfort from a single through-the-wall unit. It delivers 12,000 BTU of cooling and 10,800 BTU of heat pump heating, with a factory-installed 2.5 kW electric heat strip built into the unit for backup and emergency heat. The unit runs on 208/230V at 15 amps through a NEMA 6-15P plug and uses low-GWP R-32 refrigerant.

Key Features

  • 12,000 BTU Cooling: 12,000 BTU at 230V, 11,800 BTU at 208V
  • 10,800 BTU Heat Pump: Heats without electric resistance until the load exceeds the heat pump's range
  • Built-In 2.5 kW Electric Heat: 7,800 BTU backup and emergency heat at 230V Factory-installed in the unit - there is no separate heat kit to buy.
  • 10.5 EER / 3.2 COP: Rated efficiency in cooling and heat pump heating
  • R32 Refrigerant: Lower global warming potential than R-410A
  • 15 Amp NEMA 6-15P Plug: 208/230V single phase, cord included
  • Three Fan Speeds: Plus a fan-only mode for circulation without heating or cooling
  • Electronic Controls: Digital control panel with a temperature display in °F or °C
  • Automatic Emergency Heat: Brings on electric heat automatically when the heat pump cannot meet the load
  • Evaporator Freeze Protection: Protects the system when indoor temperatures fall too low
  • 2.85 Pints/Hour Dehumidification: Removes moisture for comfort in humid conditions
  • Washable Filters: Pull out, rinse and reinstall - no replacement filters to stock
  • Front Desk Control Capable: Supports central control for energy management in hospitality settings
  • Standard 42" Sleeve Fit: Installs in a standard 42" PTAC wall sleeve

Important Installation Note

A new installation requires a 42" wall sleeve and an exterior grille, plus a wired or wireless thermostat if the unit will not be controlled from its own panel. These are sold separately.

View More PTAC Units

Specifications

Amana Distinction R32 PTAC Heat Pump 12K BTU 2.5KW Built-In Heat 230V DHP123J25BA

SKU DHP123J25BA Brand/Manufacturer Amana
Product Type PTAC Heat Pump Operating Mode Heat Pump + Electric Heat
Cooling Capacity 12,000 BTU (230V) / 11,800 BTU (208V) Heat Pump Capacity 10,800 BTU (230V) / 10,500 BTU (208V)
Electric Heat (Built-In) 2.5 kW (230V) / 2.1 kW (208V) Electric Heat Capacity (Built-In) 7,800 BTU (230V) / 6,300 BTU (208V)
EER 10.5 COP 3.2
Refrigerant R-32 Certification AHRI Certified
Voltage 208 / 230V | 1 Phase | 60 Hz Plug Type NEMA 6-15P (15 Amp)
Cooling Amps 5.3 (230V) / 5.8 (208V) Electric Heat Amps 11.3 (230V) / 10.3 (208V)
Airflow 438 CFM High / 344 CFM Low Dehumidification 2.85 Pints/Hour
Fan Speeds 3 Speeds + Fan Only Controls Electronic / Digital
Product Width 42 in. Product Height 16-1/16 in.
Product Depth 14-1/8 in. Product Weight 110 lb.
Wall Sleeve 42 in. Standard PTAC Wall Cut-Out 42-1/4 in. W x 16-1/4 in. H
Energy Star No Application Residential / Commercial
Warranty

Amana Distinction R32 PTAC Heat Pump 12K BTU 2.5KW Built-In Heat 230V DHP123J25BA

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 5 year parts 5 year parts 5 year parts
Shipping

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at [email protected].

Returns: For returns unrelated to damage, contact us at [email protected] for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at [email protected] or call (833) 658-3387.

Reviews