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Daikin 24,000 BTU 21 SEER2 Mini Split Heat Pump System Dual Zone 9 + 12 R32

By Daikin | SKU: 3MXM24AVJU9 FTXV09AVJU9 FTXV12AVJU9 | ID: 060359
Manufactured in the USA
No Sales Tax - in most states excluding California
Manufacturer Warranty Included
Most Products In Stock - Call or Text (833) 658-3387 for availability
$5,403.00 + FREE SHIPPING

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Product Details

Daikin 24,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 3MXM24AVJU9

The Daikin 24,000 BTU 21 SEER2 Dual Zone Wall Mount Mini Split Heat Pump System offers a high-efficiency solution for year-round heating and cooling across two separate spaces. With two indoor units 9,000 BTU & 12,000 BTU, this system provides independent climate control, making it perfect for homes, offices, and commercial spaces. Its advanced inverter technology ensures optimal energy savings, while the eco-friendly R-32 refrigerant reduces environmental impact. Featuring a sleek, quiet, and wall-mounted design, it’s an ideal choice for those needing efficient, customized comfort without the need for ductwork. The system includes two remote controllers, and Daikin’s 12-year limited parts warranty.


The 24,000 BTU Daikin MXM Multi-Zone Mini Split Heat Pump Condenser offers a high-performance, energy-efficient solution for multi-zone climate control. Designed to support 2, 3, 4, and 5-zone multi-port configurations, this unit is perfect for both residential and commercial applications. Equipped with an inverter-driven compressor and eco-friendly R32 refrigerant, it maximizes efficiency, ensures durability, and provides year-round comfort in any environment.

Powerful Heating & Cooling Performance:

  • Supports up to a 4 Ton Heat Pump System for reliable climate control across multiple zones

  • Achieves up to 20.6 SEER2, 12 EER2, and 9.7 HSPF2 for superior energy efficiency

  • Provides 100% heating capacity at 5°F (MXT Enhanced Capacity ONLY)

  • Maintains 100% cooling capacity at 104°F (MXT Capacity ONLY)

  • Operates effectively within a wide temperature range:

    • MXM Heating: 5°F to 60°F

    • MXT Heating: -13°F to 60°F

    • Cooling: 14°F to 115°F

Multi-Zone Technology:

  • Supports 2, 3, 4, and 5-zone multi-port systems, allowing for independent climate control in multiple rooms

  • Precharged for up to 131 feet of liquid line, simplifying installation

  • Equipped with Auto Changeover mode for seamless transitions between heating and cooling

Quiet & Smart Operation:

  • Outdoor sound pressure as low as 52 dB(A), reducing noise disruptions

  • Indoor sound pressure as low as 24 dB(A) for ultra-quiet performance

  • Self-diagnostics with a digital display for quick and easy troubleshooting

  • Auto Restart functionality ensures continuous comfort after a power failure

Durability & Long-Term Reliability:

  • Anti-Corrosion Treatment on the heat exchanger for enhanced durability and longevity

Warranty Coverage:

  • 12-Year Limited Parts Warranty for dependable performance

  • 12-Year Extended Labor Warranty for added peace of mind

The 24,000 BTU Daikin MXM Multi-Zone Mini Split Heat Pump Condenser combines advanced inverter technology, quiet operation, and exceptional energy efficiency. Ideal for both residential and commercial spaces, this system delivers superior climate control and year-round comfort, making it the perfect choice for multi-zone heating and cooling needs.


Daikin Aurora 9,000 BTU Wall Mount Air Handler - R32 | 230V FTXV09AVJU9

The Daikin Aurora 9,000 BTU Wall Mount Air Handler is an advanced, energy-efficient heating and cooling solution for single-zone applications. With R32 refrigerant, a powerful heat pump, and built-in WiFi functionality, this unit delivers reliable comfort even in extreme temperatures while maximizing energy efficiency and performance.

Exceptional Heating & Cooling Efficiency:

  • Supports 0.75 Ton to 2 Ton Heat Pump Systems

  • Delivers up to 21 SEER2 and 10.5 HSPF2 for outstanding energy efficiency

  • 100% heating capacity at 5°F and 100% cooling capacity at 104°F

  • Operates effectively within a wide temperature range:

    • Heating: -13°F to 64.4°F

    • Cooling: 50°F to 114.8°F

Advanced Technology:

  • Built-in WiFi for seamless connectivity and remote control

  • Self-diagnostics with digital display for simplified maintenance and troubleshooting

  • Multiple modes (Econo, Dry, Powerful) for customizable comfort

  • Auto Fan Speed Control for consistent and optimized airflow

Durable and Quiet Design:

  • Anti-Corrosion Treatment on the heat exchanger for enhanced durability and longevity

  • Quiet operation ensures minimal noise disruptions in both indoor and outdoor units

Flexible Installation and Operation:

  • Precharged for up to 49 feet of liquid line, streamlining installation

  • Maximum piping lengths (varies by model):

    • 09/12 MBH: 66 ft length, 49 ft height

    • 15 MBH: 98 ft length, 66 ft height

    • 18/24 MBH: 99 ft length, 66 ft height

  • Low ambient cooling down to 5°F with field setting and air adjustment grille

User-Friendly Features:

  • Wireless Backlit IR Remote Controller for convenient operation

  • Auto Restart functionality resumes operation after power outages

Warranty Coverage:

  • 12-Year Limited Parts Warranty for reliable performance

  • 12-Year Extended Labor Warranty for comprehensive protection

The Daikin Aurora 9,000 BTU Wall Mount Air Handler combines advanced technology, durable design, and superior energy efficiency. Perfect for single-zone systems, it delivers year-round comfort even in extreme temperatures, making it an excellent choice for residential and light commercial applications.


    Daikin Aurora 12,000 BTU Wall Mount Air Handler - R32 | 230V FTXV12AVJU9

    The Daikin Aurora 12,000 BTU Wall Mount Air Handler is a versatile, energy-efficient heating and cooling solution for single-zone applications. Featuring advanced R32 refrigerant, built-in WiFi, and a robust heat pump, this unit delivers reliable comfort even in extreme temperatures while ensuring quiet operation and superior energy savings.

    Superior Heating & Cooling Performance:

    • Supports 0.75 Ton to 2 Ton Heat Pump Systems

    • Delivers up to 21 SEER2 and 10.5 HSPF2 for outstanding energy efficiency

    • 100% heating capacity at 5°F and 100% cooling capacity at 104°F

    • Operates effectively within a wide temperature range:

      • Heating: -13°F to 64.4°F

      • Cooling: 50°F to 114.8°F

    Advanced Technology:

    • Built-in WiFi for seamless connectivity and remote control

    • Self-diagnostic system with digital display for easy maintenance and troubleshooting

    • Multiple operation modes (Econo, Dry, Powerful) for customizable comfort

    • Auto Fan Speed Control for consistent and optimized airflow

    Durable and Quiet Design:

    • Anti-Corrosion Treatment on the heat exchanger for enhanced durability and extended lifespan

    • Quiet operation minimizes noise disruptions in both indoor and outdoor units

    Flexible Installation and Operation:

    • Precharged for up to 49 feet of liquid line, simplifying installation

    • Maximum piping lengths (varies by model):

      • 09/12 MBH: 66 ft length, 49 ft height

      • 15 MBH: 98 ft length, 66 ft height

      • 18/24 MBH: 99 ft length, 66 ft height

    • Low ambient cooling down to 5°F with field setting and air adjustment grille

    User-Friendly Features:

    • Wireless Backlit IR Remote Controller for convenient operation

    • Auto Restart functionality for uninterrupted operation after power loss

    Warranty Coverage:

    • 12-Year Limited Parts Warranty for reliable performance

    • 12-Year Extended Labor Warranty for comprehensive protection

    The Daikin Aurora 12,000 BTU Wall Mount Air Handler combines advanced features, durable design, and exceptional energy efficiency. Designed for single-zone systems, it ensures year-round comfort in extreme temperatures, making it an ideal choice for both residential and light commercial applications.

    View More 2 Zone Mini Splits

    Specifications

    Daikin 24,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 3MXM24AVJU9

    Brand Daikin SKU 3MXM24AVJU9
    Weight 140 Manufacturer Daikin
    Replaces 3MXS24WMVJU9 Cooling BTU 24,000
    Decibel Level (dBA) Operates between 24 to 40 Refrigerant R32
    SEER2 21 Compressor Type Swing
    Liquid Line 1/4" (3) Suction Line 3/8" (1), 1/2" (2)
    Electrical 208-230 V | 60 Hz | 1 Phase BTU/Tonnage 24,000 BTU / 2 Ton
    Min/Max Outdoor Temp for Heating -13°F to 60°F Min/Max Outdoor Temp for Cooling 14°F to 115°F
    Zone Compatibility Multi Zone Height 29.5"
    Width 34.16" Depth 12.58"
    Warranty Limited 12-Year Parts Warranty

    Daikin Aurora 9,000 BTU Wall Mount Air Handler - R32 | 230V FTXV09AVJU9

    Brand Daikin SKU FTXV09AVJU9
    Weight 19 Manufacturer Daikin
    Replaces FVXS09WVJU9 HSPF2 10.2
    Decibel Level (dBA) 43 Refrigerant R32
    Mini Split Type Wall Mounted Zone Compatibility Single Zone
    Height 11.25" Width 30.31"
    Depth 8.75" Warranty Limited 12-Year Parts Warranty

    Daikin Aurora 12,000 BTU Wall Mount Air Handler - R32 | 230V FTXV12AVJU9

    Brand Daikin SKU FTXV12AVJU9
    Weight 19 Manufacturer Daikin
    Replaces FVXS12WVJU9 HSPF2 10.2
    Decibel Level (dBA) 45 Refrigerant R32
    Mini Split Type Wall Mounted Zone Compatibility Single Zone
    Height 11.25" Width 30.31"
    Depth 8.75" Warranty Limited 12-Year Parts Warranty
    Warranty

    Daikin 24,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 3MXM24AVJU9

    Warranty Type Parts
    Standard Warranty 5 year parts
    Registered Warranty 12 year parts

    Daikin Aurora 9,000 BTU Wall Mount Air Handler - R32 | 230V FTXV09AVJU9

    Warranty Type Parts
    Standard Warranty 5 year parts
    Registered Warranty 12 year parts

    Daikin Aurora 12,000 BTU Wall Mount Air Handler - R32 | 230V FTXV12AVJU9

    Warranty Type Parts
    Standard Warranty 5 year parts
    Registered Warranty 12 year parts
    Documents

    Daikin 24,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 3MXM24AVJU9

    Multi-Zone Series Submittal

    Multi-Zone Series Application Guide

    Multi-Zone Series Warranty

    Daikin Aurora 9,000 BTU Wall Mount Air Handler - R32 | 230V FTXV09AVJU9

    Aurora Series Submittal

    Aurora Series Installation Manual

    Aurora Series Warranty

    Daikin Aurora 12,000 BTU Wall Mount Air Handler - R32 | 230V FTXV12AVJU9

    Aurora Series Submittal

    Aurora Series Installation Manual

    Aurora Series Warranty

    Shipping

    We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

    Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

    Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

    Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

    Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

    Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

    Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

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    Impressed by the quality

    I’ve installed Goodman heat pumps before at a similar price point. This was better quality, and a great deal from the HVAC store. I’m always a little nervous about picking the lowest cost provider but the came through quick and no damage.

    I’m in the middle of install so if you don’t see an update, things went well. As I said, first impressions as I opened it up to adjust airflow direction was very impressed!

    A good store to shop for HVAC supply

    The store did some things I didn't believe the manager was very helpful in fixing my problem

    very reliable company and great prices

    Bought a few units from this company and they were very friendly and easy to work with. Either matched prices or beat the price and had fast shipping also.

    Excellent company to purchase from

    I wasn’t to sure about if this company could deliver it quickly but it arrived within a week. No issues. I needed this one for parts as my first one that I installed a year ago had the ecm go out on the blower fan. Parts are hard to come by for this Chinese brand. I think the ecm went out due to condensation in the main supply plenum dripping onto fan motor. I do like this ac unit but hope the fan lasts longer than a year. I covered the fan ecm with flex seal tape.

    Goodman 5 Ton System

    Excellent value, customer sales support (a human called to confirm online order... greatly appreciated!), fast shipping. Very happy customer.

    A + Company

    Great price, communication and service I will be buying another furnace from them Fantastic !

    Sale representative Lopez was very experienced and professional. I would recommend this company to any one and I am looking forward to work with Lopez again.

    Product Details

    Daikin 24,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 3MXM24AVJU9

    The Daikin 24,000 BTU 21 SEER2 Dual Zone Wall Mount Mini Split Heat Pump System offers a high-efficiency solution for year-round heating and cooling across two separate spaces. With two indoor units 9,000 BTU & 12,000 BTU, this system provides independent climate control, making it perfect for homes, offices, and commercial spaces. Its advanced inverter technology ensures optimal energy savings, while the eco-friendly R-32 refrigerant reduces environmental impact. Featuring a sleek, quiet, and wall-mounted design, it’s an ideal choice for those needing efficient, customized comfort without the need for ductwork. The system includes two remote controllers, and Daikin’s 12-year limited parts warranty.


    The 24,000 BTU Daikin MXM Multi-Zone Mini Split Heat Pump Condenser offers a high-performance, energy-efficient solution for multi-zone climate control. Designed to support 2, 3, 4, and 5-zone multi-port configurations, this unit is perfect for both residential and commercial applications. Equipped with an inverter-driven compressor and eco-friendly R32 refrigerant, it maximizes efficiency, ensures durability, and provides year-round comfort in any environment.

    Powerful Heating & Cooling Performance:

    • Supports up to a 4 Ton Heat Pump System for reliable climate control across multiple zones

    • Achieves up to 20.6 SEER2, 12 EER2, and 9.7 HSPF2 for superior energy efficiency

    • Provides 100% heating capacity at 5°F (MXT Enhanced Capacity ONLY)

    • Maintains 100% cooling capacity at 104°F (MXT Capacity ONLY)

    • Operates effectively within a wide temperature range:

      • MXM Heating: 5°F to 60°F

      • MXT Heating: -13°F to 60°F

      • Cooling: 14°F to 115°F

    Multi-Zone Technology:

    • Supports 2, 3, 4, and 5-zone multi-port systems, allowing for independent climate control in multiple rooms

    • Precharged for up to 131 feet of liquid line, simplifying installation

    • Equipped with Auto Changeover mode for seamless transitions between heating and cooling

    Quiet & Smart Operation:

    • Outdoor sound pressure as low as 52 dB(A), reducing noise disruptions

    • Indoor sound pressure as low as 24 dB(A) for ultra-quiet performance

    • Self-diagnostics with a digital display for quick and easy troubleshooting

    • Auto Restart functionality ensures continuous comfort after a power failure

    Durability & Long-Term Reliability:

    • Anti-Corrosion Treatment on the heat exchanger for enhanced durability and longevity

    Warranty Coverage:

    • 12-Year Limited Parts Warranty for dependable performance

    • 12-Year Extended Labor Warranty for added peace of mind

    The 24,000 BTU Daikin MXM Multi-Zone Mini Split Heat Pump Condenser combines advanced inverter technology, quiet operation, and exceptional energy efficiency. Ideal for both residential and commercial spaces, this system delivers superior climate control and year-round comfort, making it the perfect choice for multi-zone heating and cooling needs.


    Daikin Aurora 9,000 BTU Wall Mount Air Handler - R32 | 230V FTXV09AVJU9

    The Daikin Aurora 9,000 BTU Wall Mount Air Handler is an advanced, energy-efficient heating and cooling solution for single-zone applications. With R32 refrigerant, a powerful heat pump, and built-in WiFi functionality, this unit delivers reliable comfort even in extreme temperatures while maximizing energy efficiency and performance.

    Exceptional Heating & Cooling Efficiency:

    • Supports 0.75 Ton to 2 Ton Heat Pump Systems

    • Delivers up to 21 SEER2 and 10.5 HSPF2 for outstanding energy efficiency

    • 100% heating capacity at 5°F and 100% cooling capacity at 104°F

    • Operates effectively within a wide temperature range:

      • Heating: -13°F to 64.4°F

      • Cooling: 50°F to 114.8°F

    Advanced Technology:

    • Built-in WiFi for seamless connectivity and remote control

    • Self-diagnostics with digital display for simplified maintenance and troubleshooting

    • Multiple modes (Econo, Dry, Powerful) for customizable comfort

    • Auto Fan Speed Control for consistent and optimized airflow

    Durable and Quiet Design:

    • Anti-Corrosion Treatment on the heat exchanger for enhanced durability and longevity

    • Quiet operation ensures minimal noise disruptions in both indoor and outdoor units

    Flexible Installation and Operation:

    • Precharged for up to 49 feet of liquid line, streamlining installation

    • Maximum piping lengths (varies by model):

      • 09/12 MBH: 66 ft length, 49 ft height

      • 15 MBH: 98 ft length, 66 ft height

      • 18/24 MBH: 99 ft length, 66 ft height

    • Low ambient cooling down to 5°F with field setting and air adjustment grille

    User-Friendly Features:

    • Wireless Backlit IR Remote Controller for convenient operation

    • Auto Restart functionality resumes operation after power outages

    Warranty Coverage:

    • 12-Year Limited Parts Warranty for reliable performance

    • 12-Year Extended Labor Warranty for comprehensive protection

    The Daikin Aurora 9,000 BTU Wall Mount Air Handler combines advanced technology, durable design, and superior energy efficiency. Perfect for single-zone systems, it delivers year-round comfort even in extreme temperatures, making it an excellent choice for residential and light commercial applications.


      Daikin Aurora 12,000 BTU Wall Mount Air Handler - R32 | 230V FTXV12AVJU9

      The Daikin Aurora 12,000 BTU Wall Mount Air Handler is a versatile, energy-efficient heating and cooling solution for single-zone applications. Featuring advanced R32 refrigerant, built-in WiFi, and a robust heat pump, this unit delivers reliable comfort even in extreme temperatures while ensuring quiet operation and superior energy savings.

      Superior Heating & Cooling Performance:

      • Supports 0.75 Ton to 2 Ton Heat Pump Systems

      • Delivers up to 21 SEER2 and 10.5 HSPF2 for outstanding energy efficiency

      • 100% heating capacity at 5°F and 100% cooling capacity at 104°F

      • Operates effectively within a wide temperature range:

        • Heating: -13°F to 64.4°F

        • Cooling: 50°F to 114.8°F

      Advanced Technology:

      • Built-in WiFi for seamless connectivity and remote control

      • Self-diagnostic system with digital display for easy maintenance and troubleshooting

      • Multiple operation modes (Econo, Dry, Powerful) for customizable comfort

      • Auto Fan Speed Control for consistent and optimized airflow

      Durable and Quiet Design:

      • Anti-Corrosion Treatment on the heat exchanger for enhanced durability and extended lifespan

      • Quiet operation minimizes noise disruptions in both indoor and outdoor units

      Flexible Installation and Operation:

      • Precharged for up to 49 feet of liquid line, simplifying installation

      • Maximum piping lengths (varies by model):

        • 09/12 MBH: 66 ft length, 49 ft height

        • 15 MBH: 98 ft length, 66 ft height

        • 18/24 MBH: 99 ft length, 66 ft height

      • Low ambient cooling down to 5°F with field setting and air adjustment grille

      User-Friendly Features:

      • Wireless Backlit IR Remote Controller for convenient operation

      • Auto Restart functionality for uninterrupted operation after power loss

      Warranty Coverage:

      • 12-Year Limited Parts Warranty for reliable performance

      • 12-Year Extended Labor Warranty for comprehensive protection

      The Daikin Aurora 12,000 BTU Wall Mount Air Handler combines advanced features, durable design, and exceptional energy efficiency. Designed for single-zone systems, it ensures year-round comfort in extreme temperatures, making it an ideal choice for both residential and light commercial applications.

      View More 2 Zone Mini Splits

      Specifications

      Daikin 24,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 3MXM24AVJU9

      Brand Daikin SKU 3MXM24AVJU9
      Weight 140 Manufacturer Daikin
      Replaces 3MXS24WMVJU9 Cooling BTU 24,000
      Decibel Level (dBA) Operates between 24 to 40 Refrigerant R32
      SEER2 21 Compressor Type Swing
      Liquid Line 1/4" (3) Suction Line 3/8" (1), 1/2" (2)
      Electrical 208-230 V | 60 Hz | 1 Phase BTU/Tonnage 24,000 BTU / 2 Ton
      Min/Max Outdoor Temp for Heating -13°F to 60°F Min/Max Outdoor Temp for Cooling 14°F to 115°F
      Zone Compatibility Multi Zone Height 29.5"
      Width 34.16" Depth 12.58"
      Warranty Limited 12-Year Parts Warranty

      Daikin Aurora 9,000 BTU Wall Mount Air Handler - R32 | 230V FTXV09AVJU9

      Brand Daikin SKU FTXV09AVJU9
      Weight 19 Manufacturer Daikin
      Replaces FVXS09WVJU9 HSPF2 10.2
      Decibel Level (dBA) 43 Refrigerant R32
      Mini Split Type Wall Mounted Zone Compatibility Single Zone
      Height 11.25" Width 30.31"
      Depth 8.75" Warranty Limited 12-Year Parts Warranty

      Daikin Aurora 12,000 BTU Wall Mount Air Handler - R32 | 230V FTXV12AVJU9

      Brand Daikin SKU FTXV12AVJU9
      Weight 19 Manufacturer Daikin
      Replaces FVXS12WVJU9 HSPF2 10.2
      Decibel Level (dBA) 45 Refrigerant R32
      Mini Split Type Wall Mounted Zone Compatibility Single Zone
      Height 11.25" Width 30.31"
      Depth 8.75" Warranty Limited 12-Year Parts Warranty
      Warranty

      Daikin 24,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 3MXM24AVJU9

      Warranty Type Parts
      Standard Warranty 5 year parts
      Registered Warranty 12 year parts

      Daikin Aurora 9,000 BTU Wall Mount Air Handler - R32 | 230V FTXV09AVJU9

      Warranty Type Parts
      Standard Warranty 5 year parts
      Registered Warranty 12 year parts

      Daikin Aurora 12,000 BTU Wall Mount Air Handler - R32 | 230V FTXV12AVJU9

      Warranty Type Parts
      Standard Warranty 5 year parts
      Registered Warranty 12 year parts
      Documents

      Daikin 24,000 BTU MXM Multi-Zone Mini Split Heat Pump Condenser - R32 | 230V 3MXM24AVJU9

      Multi-Zone Series Submittal

      Multi-Zone Series Application Guide

      Multi-Zone Series Warranty

      Daikin Aurora 9,000 BTU Wall Mount Air Handler - R32 | 230V FTXV09AVJU9

      Aurora Series Submittal

      Aurora Series Installation Manual

      Aurora Series Warranty

      Daikin Aurora 12,000 BTU Wall Mount Air Handler - R32 | 230V FTXV12AVJU9

      Aurora Series Submittal

      Aurora Series Installation Manual

      Aurora Series Warranty

      Shipping

      We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

      Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

      Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

      Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

      Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

      Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

      Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

      Reviews

      Customer Reviews

      Be the first to write a review
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