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Goodman 1.5 Ton 14.5 SEER2 AC Furnace Multi-Family 40K BTU 96% Vertical R32

By Goodman | Model: GLXS4MA1810 / GR9T960403AN / CAPTA1818A3 | ID: 100112
Manufactured in the USA
No Sales Tax - in most states excluding California
Manufacturer Warranty Included
Most Products In Stock - Call or Text (833) 658-3387 for availability
$4,310.00 + FREE SHIPPING

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Product Details

Goodman 1.5 Ton 14.3 SEER2 Multi-Family Air Conditioner Condenser R32 GLXS4MA1810

This HVAC system features a high-efficiency scroll compressor for optimal cooling and energy savings. It includes a high-density foam sound blanket for quieter operation and advanced Copeland CoreSense Technology for enhanced reliability and diagnostics. Pre-charged with refrigerant for up to 15 feet of tubing, it simplifies installation. The system boasts a durable copper and aluminum fin coil, a factory-installed filter drier, and easy-to-access service valves. It also has a secure enclosed contactor, a high-pressure switch for safety, and long-lasting capacitors. Certified by AHRI for performance and ETL Listed for safety, it ensures reliable, efficient operation.

  • New R32 Freon, meets the 2025 refrigerant change guidelines.
  • High efficiency scroll compressor
  • High-density foam compressor sound blanket
  • Advanced Copeland CoreSense Technology
  • Fully charged for 15' of tubing length
  • Copper tube/ enhanced aluminum fin coil-5mm diameter
  • Factory-installed filter drier
  • Sweat connection service valves with easy access to gauge ports
  • Enclosed contactor with lug connection
  • High-pressure switch
  • Capacitors with extended life
  • AHRI Certified
  • ETL Listed

Cabinet Features:

  • Removable grille-style top: UL 60335-2-40 compliant
  • Venturi: Enhances airflow velocity
  • Finish: Architectural Gray powder-coat with 500-hour salt-spray approval
  • Wire fan grille: Durable and safe
  • Steel coil guard: Protects the coil
  • Maintenance access: Top and side
  • Control access: Single-panel with space for accessories
  • Hurricane compliance: Meets 2023 Florida Building Code for wind integrity when anchored

Goodman 96% AFUE 40,000 BTU Gas Furnace R32 Two-Stage Upflow/Horizontal GR9T960403AN

The Goodman GR9T960403AN is a compact, high-efficiency furnace designed to provide reliable heating for smaller homes while keeping utility costs low. With a 96% AFUE efficiency rating, a two-stage burner, and a nine-speed ECM blower motor, this gas furnace ensures steady comfort, quieter performance, and long-term durability. Built with advanced diagnostics and a heavy-duty steel cabinet, it’s an excellent choice for homeowners looking for energy savings and dependable performance.

Key Features

  • 40,000 BTU input / 38,400 BTU output – ideal for smaller homes and mild climates
  • 96% AFUE efficiency – nearly all fuel is converted into heat for lower operating costs
  • Two-stage burner – adjusts heat output for better comfort and efficiency
  • 9-speed ECM blower motor – smarter airflow control, quieter operation, and reduced energy use
  • Heavy-gauge insulated steel cabinet – minimizes air leakage and reduces noise
  • Durable hot surface ignitor – more reliable than traditional pilot lights
  • Self-diagnostic control board – simplifies troubleshooting and system monitoring
  • Runs on natural gas, convertible to propane with optional LP conversion kit
  • PVC flue venting required – standard for condensing, high-efficiency furnaces
  • Flexible installation – supports both upflow and horizontal configurations
  • Strong warranty coverage: 10-year parts and lifetime heat exchanger (with registration)

40,000 BTU Heating Power

Providing 40,000 BTUs of heating input and 38,400 BTUs of output, the GR9T960403AN is well-suited for smaller homes or single-zone applications. Its efficient design ensures steady comfort without oversizing your system.

High-Efficiency Operation

This Goodman furnace delivers 96% AFUE efficiency, meaning only 4% of energy is lost during operation. The condensing design requires plastic or PVC venting for safe, efficient exhaust.

Two-Stage Heating with ECM Blower

The two-stage burner runs at partial or full capacity depending on demand, providing both energy efficiency and consistent comfort. Paired with the nine-speed ECM blower motor, it ensures quieter operation and optimized airflow compared to older PSC motors.

Durability and Reliability

Engineered with a heavy-duty steel cabinet, aluminized steel heat exchanger, and advanced hot surface ignitor, this furnace is built for long-term reliability with reduced maintenance needs.

Warranty Protection

Goodman protects your investment with a 10-year parts warranty and a lifetime heat exchanger warranty, valid upon proper installation and online registration.

Installation Notes

The GR9T960403AN supports both upflow and horizontal installation. A horizontal drain kit is required for horizontal installs (sold separately). The unit ships ready for natural gas but can be converted to propane with an optional LP kit.


Goodman 1.5 Ton Cased Evaporator Coil 14" Width Upflow/Downflow R32 With TXV CAPTA1818A3

Goodman CAPTA Series Cased A-Coil Evaporator Coil – Upflow/Downflow | R32 | Internal TXV | All-Aluminum Construction

A central HVAC system is only as efficient as its evaporator coil — and the Goodman CAPTA Series delivers performance, reliability, and energy efficiency built for today’s demanding comfort standards. Featuring an all-aluminum coil, factory-installed TXV, and durable cabinet construction, the CAPTA cased A-coils are ideal for both AC-only and heat pump systems. These coils are designed for upflow or downflow installations, making them a go-to choice for installers and homeowners looking for flexibility, compatibility, and long-term performance.

Key Features & Benefits

  • All-Aluminum Coil Design for Maximum Heat Transfer
    Uses sine fins and grooved tubes to optimize heat transfer efficiency, reduce corrosion risk, and deliver reliable performance year after year.

  • Factory-Installed Internal TXV (Thermostatic Expansion Valve)
    Ensures precise refrigerant metering and consistent performance, especially in high-efficiency or variable-capacity HVAC systems.

  • Versatile Upflow/Downflow Configuration
    Designed for upflow and downflow applications in residential and light commercial systems, simplifying installation in a variety of setups.

  • Durable Galvanized and Embossed Cabinet
    Provides extra protection for internal components with insulated, galvanized steel casing that helps prevent air leakage and improve overall system efficiency.

  • Advanced Condensate Management
    Equipped with a UV- and rust-resistant DecaBDE-free thermoplastic drain pan and foil-faced insulation to control condensation and protect against moisture-related issues.

  • Double Pressure Tested at the Factory
    Each coil is pressure tested twice to ensure long-term system reliability and reduce the risk of refrigerant leaks during operation.

  • R-32 Refrigerant Compatible
    Fully compliant with the Clean Air Act refrigerant regulations, supporting the transition to environmentally friendly and efficient cooling systems.

  • 10-Year Limited Parts Warranty
    Backed by Goodman’s industry-leading warranty, providing peace of mind with proper system registration and professional installation.

Why Choose Goodman?

Goodman is a trusted name in North America for residential and light commercial HVAC systems, known for building high-quality products at competitive prices. With an emphasis on component reliability, long-term durability, and low failure rates, Goodman coils are engineered to provide dependable performance and lasting value. When you choose the CAPTA Series, you’re investing in comfort that’s built to last.

View More Air Conditioner & Furnace Systems

Specifications

Goodman 1.5 Ton 14.3 SEER2 Multi-Family Air Conditioner Condenser R32 GLXS4MA1810

Brand Goodman SKU GLXS4MA1810
Refrigerant Type R-32 SEER 2 14.3
Cooling Capacity Nominal 18,000 BTU/H Unit Depth 26 in
Unit Height 27 in Unit Width 26 in
Max Overcurrent Protection 15 A Decibels (dBA) 73.0
Power Voltage/Phase 208/230 V 1 Phase Compressor Stages Single Stage
Compressor Type Scroll Motor Type PSC
Liquid Line / Suction Line ⅜" / ¾" Ton 1.5
Valve Connection Type Sweat Refrigerant Charge 54
Electrical Conduit Size ½" or ¾" Minimum Circuit Ampacity 4 11.1
Equipment Weight 129 Shipping Weight 144

Goodman 96% AFUE 40,000 BTU Gas Furnace R32 Two-Stage Upflow/Horizontal GR9T960403AN

Brand Goodman SKU GR9T960403AN
Type Gas Heat Category Gas Furnaces
Refrigerant Type R-32 AHRI Certificate Number 215225024
Airflow Direction Upflow/Horizontal Exhaust Flue Requirement Plastic / PVC
Product Features New Refrigerant Compliant Furnace Efficiency / AFUE 96%
Heating BTU Input 40,000 High Fire Output 38,400
Blower Motor 9 Speed - ECM Maximum CFM 1200
Horsepower 1/2 HP Configuration Upflow/Horizontal
Energy Star Yes Electrical 115 V. 1 Phase 60 Hz
Max Breaker Size 15 Amps Min. Breaker Size 7.8 Amps
Burner Stages Two Fuel Type Propane, Natural Gas
Height 34.5" Width 14"
Depth 28.75" No. of Burners 2
Vent Diameter 2" - 3" Replaces GM9C960403AN
UPC 633190210579

Goodman 1.5 Ton Cased Evaporator Coil 14" Width Upflow/Downflow R32 With TXV CAPTA1818A3

Brand Goodman Replaces CAPTA1818A4
SKU CAPTA1818A3 Weight (in lbs) 30
Manufacturer Goodman Product Features New Refrigerant Compliant
Configuration Upflow / Downflow Refrigerant R32
Liquid Line 3/8" Suction Line 3/4"
Tonnage 1.5 Ton Style A-Coil
Certification ETL Listed, AHRI Certified Height 18"
Width 14" Depth 21"
Warranty 10 Years Parts with Online Registration
Warranty

Goodman 1.5 Ton 14.3 SEER2 Multi-Family Air Conditioner Condenser R32 GLXS4MA1810

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman 96% AFUE 40,000 BTU Gas Furnace R32 Two-Stage Upflow/Horizontal GR9T960403AN

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman 1.5 Ton Cased Evaporator Coil 14" Width Upflow/Downflow R32 With TXV CAPTA1818A3

Warranty Type Parts
Standard Warranty 5 years
Registered Warranty 10 years
Documents

Goodman 1.5 Ton 14.3 SEER2 Multi-Family Air Conditioner Condenser R32 GLXS4MA1810

GLXS4MA Application Guide

GLXS4MA Repair Parts

GLXS4MA Installation Manual

Warranty Information

Goodman 96% AFUE 40,000 BTU Gas Furnace R32 Two-Stage Upflow/Horizontal GR9T960403AN

GD9T96 Installation Manual

GD9T96 Specification Sheets

GD9T96 Parts Manual

GD9T96 Warranty Information

Goodman 1.5 Ton Cased Evaporator Coil 14" Width Upflow/Downflow R32 With TXV CAPTA1818A3

Installation Manual

Specification Sheets

Service Manual

Warranty Information

Shipping

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

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Happy with the product and shipping.

Impressed by the quality

I’ve installed Goodman heat pumps before at a similar price point. This was better quality, and a great deal from the HVAC store. I’m always a little nervous about picking the lowest cost provider but the came through quick and no damage.

I’m in the middle of install so if you don’t see an update, things went well. As I said, first impressions as I opened it up to adjust airflow direction was very impressed!

A good store to shop for HVAC supply

The store did some things I didn't believe the manager was very helpful in fixing my problem

very reliable company and great prices

Bought a few units from this company and they were very friendly and easy to work with. Either matched prices or beat the price and had fast shipping also.

Excellent company to purchase from

I wasn’t to sure about if this company could deliver it quickly but it arrived within a week. No issues. I needed this one for parts as my first one that I installed a year ago had the ecm go out on the blower fan. Parts are hard to come by for this Chinese brand. I think the ecm went out due to condensation in the main supply plenum dripping onto fan motor. I do like this ac unit but hope the fan lasts longer than a year. I covered the fan ecm with flex seal tape.

Goodman 5 Ton System

Excellent value, customer sales support (a human called to confirm online order... greatly appreciated!), fast shipping. Very happy customer.

A + Company

Great price, communication and service I will be buying another furnace from them Fantastic !

Sale representative Lopez was very experienced and professional. I would recommend this company to any one and I am looking forward to work with Lopez again.

Product Details

Goodman 1.5 Ton 14.3 SEER2 Multi-Family Air Conditioner Condenser R32 GLXS4MA1810

This HVAC system features a high-efficiency scroll compressor for optimal cooling and energy savings. It includes a high-density foam sound blanket for quieter operation and advanced Copeland CoreSense Technology for enhanced reliability and diagnostics. Pre-charged with refrigerant for up to 15 feet of tubing, it simplifies installation. The system boasts a durable copper and aluminum fin coil, a factory-installed filter drier, and easy-to-access service valves. It also has a secure enclosed contactor, a high-pressure switch for safety, and long-lasting capacitors. Certified by AHRI for performance and ETL Listed for safety, it ensures reliable, efficient operation.

  • New R32 Freon, meets the 2025 refrigerant change guidelines.
  • High efficiency scroll compressor
  • High-density foam compressor sound blanket
  • Advanced Copeland CoreSense Technology
  • Fully charged for 15' of tubing length
  • Copper tube/ enhanced aluminum fin coil-5mm diameter
  • Factory-installed filter drier
  • Sweat connection service valves with easy access to gauge ports
  • Enclosed contactor with lug connection
  • High-pressure switch
  • Capacitors with extended life
  • AHRI Certified
  • ETL Listed

Cabinet Features:

  • Removable grille-style top: UL 60335-2-40 compliant
  • Venturi: Enhances airflow velocity
  • Finish: Architectural Gray powder-coat with 500-hour salt-spray approval
  • Wire fan grille: Durable and safe
  • Steel coil guard: Protects the coil
  • Maintenance access: Top and side
  • Control access: Single-panel with space for accessories
  • Hurricane compliance: Meets 2023 Florida Building Code for wind integrity when anchored

Goodman 96% AFUE 40,000 BTU Gas Furnace R32 Two-Stage Upflow/Horizontal GR9T960403AN

The Goodman GR9T960403AN is a compact, high-efficiency furnace designed to provide reliable heating for smaller homes while keeping utility costs low. With a 96% AFUE efficiency rating, a two-stage burner, and a nine-speed ECM blower motor, this gas furnace ensures steady comfort, quieter performance, and long-term durability. Built with advanced diagnostics and a heavy-duty steel cabinet, it’s an excellent choice for homeowners looking for energy savings and dependable performance.

Key Features

  • 40,000 BTU input / 38,400 BTU output – ideal for smaller homes and mild climates
  • 96% AFUE efficiency – nearly all fuel is converted into heat for lower operating costs
  • Two-stage burner – adjusts heat output for better comfort and efficiency
  • 9-speed ECM blower motor – smarter airflow control, quieter operation, and reduced energy use
  • Heavy-gauge insulated steel cabinet – minimizes air leakage and reduces noise
  • Durable hot surface ignitor – more reliable than traditional pilot lights
  • Self-diagnostic control board – simplifies troubleshooting and system monitoring
  • Runs on natural gas, convertible to propane with optional LP conversion kit
  • PVC flue venting required – standard for condensing, high-efficiency furnaces
  • Flexible installation – supports both upflow and horizontal configurations
  • Strong warranty coverage: 10-year parts and lifetime heat exchanger (with registration)

40,000 BTU Heating Power

Providing 40,000 BTUs of heating input and 38,400 BTUs of output, the GR9T960403AN is well-suited for smaller homes or single-zone applications. Its efficient design ensures steady comfort without oversizing your system.

High-Efficiency Operation

This Goodman furnace delivers 96% AFUE efficiency, meaning only 4% of energy is lost during operation. The condensing design requires plastic or PVC venting for safe, efficient exhaust.

Two-Stage Heating with ECM Blower

The two-stage burner runs at partial or full capacity depending on demand, providing both energy efficiency and consistent comfort. Paired with the nine-speed ECM blower motor, it ensures quieter operation and optimized airflow compared to older PSC motors.

Durability and Reliability

Engineered with a heavy-duty steel cabinet, aluminized steel heat exchanger, and advanced hot surface ignitor, this furnace is built for long-term reliability with reduced maintenance needs.

Warranty Protection

Goodman protects your investment with a 10-year parts warranty and a lifetime heat exchanger warranty, valid upon proper installation and online registration.

Installation Notes

The GR9T960403AN supports both upflow and horizontal installation. A horizontal drain kit is required for horizontal installs (sold separately). The unit ships ready for natural gas but can be converted to propane with an optional LP kit.


Goodman 1.5 Ton Cased Evaporator Coil 14" Width Upflow/Downflow R32 With TXV CAPTA1818A3

Goodman CAPTA Series Cased A-Coil Evaporator Coil – Upflow/Downflow | R32 | Internal TXV | All-Aluminum Construction

A central HVAC system is only as efficient as its evaporator coil — and the Goodman CAPTA Series delivers performance, reliability, and energy efficiency built for today’s demanding comfort standards. Featuring an all-aluminum coil, factory-installed TXV, and durable cabinet construction, the CAPTA cased A-coils are ideal for both AC-only and heat pump systems. These coils are designed for upflow or downflow installations, making them a go-to choice for installers and homeowners looking for flexibility, compatibility, and long-term performance.

Key Features & Benefits

  • All-Aluminum Coil Design for Maximum Heat Transfer
    Uses sine fins and grooved tubes to optimize heat transfer efficiency, reduce corrosion risk, and deliver reliable performance year after year.

  • Factory-Installed Internal TXV (Thermostatic Expansion Valve)
    Ensures precise refrigerant metering and consistent performance, especially in high-efficiency or variable-capacity HVAC systems.

  • Versatile Upflow/Downflow Configuration
    Designed for upflow and downflow applications in residential and light commercial systems, simplifying installation in a variety of setups.

  • Durable Galvanized and Embossed Cabinet
    Provides extra protection for internal components with insulated, galvanized steel casing that helps prevent air leakage and improve overall system efficiency.

  • Advanced Condensate Management
    Equipped with a UV- and rust-resistant DecaBDE-free thermoplastic drain pan and foil-faced insulation to control condensation and protect against moisture-related issues.

  • Double Pressure Tested at the Factory
    Each coil is pressure tested twice to ensure long-term system reliability and reduce the risk of refrigerant leaks during operation.

  • R-32 Refrigerant Compatible
    Fully compliant with the Clean Air Act refrigerant regulations, supporting the transition to environmentally friendly and efficient cooling systems.

  • 10-Year Limited Parts Warranty
    Backed by Goodman’s industry-leading warranty, providing peace of mind with proper system registration and professional installation.

Why Choose Goodman?

Goodman is a trusted name in North America for residential and light commercial HVAC systems, known for building high-quality products at competitive prices. With an emphasis on component reliability, long-term durability, and low failure rates, Goodman coils are engineered to provide dependable performance and lasting value. When you choose the CAPTA Series, you’re investing in comfort that’s built to last.

View More Air Conditioner & Furnace Systems

Specifications

Goodman 1.5 Ton 14.3 SEER2 Multi-Family Air Conditioner Condenser R32 GLXS4MA1810

Brand Goodman SKU GLXS4MA1810
Refrigerant Type R-32 SEER 2 14.3
Cooling Capacity Nominal 18,000 BTU/H Unit Depth 26 in
Unit Height 27 in Unit Width 26 in
Max Overcurrent Protection 15 A Decibels (dBA) 73.0
Power Voltage/Phase 208/230 V 1 Phase Compressor Stages Single Stage
Compressor Type Scroll Motor Type PSC
Liquid Line / Suction Line ⅜" / ¾" Ton 1.5
Valve Connection Type Sweat Refrigerant Charge 54
Electrical Conduit Size ½" or ¾" Minimum Circuit Ampacity 4 11.1
Equipment Weight 129 Shipping Weight 144

Goodman 96% AFUE 40,000 BTU Gas Furnace R32 Two-Stage Upflow/Horizontal GR9T960403AN

Brand Goodman SKU GR9T960403AN
Type Gas Heat Category Gas Furnaces
Refrigerant Type R-32 AHRI Certificate Number 215225024
Airflow Direction Upflow/Horizontal Exhaust Flue Requirement Plastic / PVC
Product Features New Refrigerant Compliant Furnace Efficiency / AFUE 96%
Heating BTU Input 40,000 High Fire Output 38,400
Blower Motor 9 Speed - ECM Maximum CFM 1200
Horsepower 1/2 HP Configuration Upflow/Horizontal
Energy Star Yes Electrical 115 V. 1 Phase 60 Hz
Max Breaker Size 15 Amps Min. Breaker Size 7.8 Amps
Burner Stages Two Fuel Type Propane, Natural Gas
Height 34.5" Width 14"
Depth 28.75" No. of Burners 2
Vent Diameter 2" - 3" Replaces GM9C960403AN
UPC 633190210579

Goodman 1.5 Ton Cased Evaporator Coil 14" Width Upflow/Downflow R32 With TXV CAPTA1818A3

Brand Goodman Replaces CAPTA1818A4
SKU CAPTA1818A3 Weight (in lbs) 30
Manufacturer Goodman Product Features New Refrigerant Compliant
Configuration Upflow / Downflow Refrigerant R32
Liquid Line 3/8" Suction Line 3/4"
Tonnage 1.5 Ton Style A-Coil
Certification ETL Listed, AHRI Certified Height 18"
Width 14" Depth 21"
Warranty 10 Years Parts with Online Registration
Warranty

Goodman 1.5 Ton 14.3 SEER2 Multi-Family Air Conditioner Condenser R32 GLXS4MA1810

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman 96% AFUE 40,000 BTU Gas Furnace R32 Two-Stage Upflow/Horizontal GR9T960403AN

Warranty Type Residential Multi-Family Commercial
Standard Warranty 5 year parts 5 year parts 5 year parts
Registered Warranty 10 year parts 10 year parts 5 year parts

Goodman 1.5 Ton Cased Evaporator Coil 14" Width Upflow/Downflow R32 With TXV CAPTA1818A3

Warranty Type Parts
Standard Warranty 5 years
Registered Warranty 10 years
Documents

Goodman 1.5 Ton 14.3 SEER2 Multi-Family Air Conditioner Condenser R32 GLXS4MA1810

GLXS4MA Application Guide

GLXS4MA Repair Parts

GLXS4MA Installation Manual

Warranty Information

Goodman 96% AFUE 40,000 BTU Gas Furnace R32 Two-Stage Upflow/Horizontal GR9T960403AN

GD9T96 Installation Manual

GD9T96 Specification Sheets

GD9T96 Parts Manual

GD9T96 Warranty Information

Goodman 1.5 Ton Cased Evaporator Coil 14" Width Upflow/Downflow R32 With TXV CAPTA1818A3

Installation Manual

Specification Sheets

Service Manual

Warranty Information

Shipping

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at support@hvacstore.com.

Returns: For returns unrelated to damage, contact us at support@hvacstore.com for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at support@hvacstore.com or call (833) 658-3387.

Reviews

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