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Rinnai 398K BTU Hybrid Water Heating System Ultra Low NOx Natural Gas H-Series

By Rinnai | Model: CHS398100HCXViN | ID: 60289
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Product Details

Rinnai 398K BTU Natural Gas H-Series Hybrid Water Heating System Vertical Ultra Low NOx CHS398100HCXViN

The Rinnai Demand Duo H-Series (CHS-HCX2V) provides a high-performance, high-efficiency water heating solution designed to maximize uptime and reduce total cost of ownership. This 398,000 BTU Natural Gas system features vertically stacked tankless engines that deliver built-in redundancy, eliminating "no hot water" events that can impact business profitability. With a 119-gallon storage tank and Rinnai’s advanced hybrid technology, this system offers a significantly longer service life than traditional high-efficiency tanks while saving valuable commercial floor space.

Important Note:
Installation, commissioning, and servicing of this heating equipment must be performed by a licensed and qualified professional in strict compliance with manufacturer guidelines, local codes, and industry standards. The manufacturer does not accept warranty claims or technical support inquiries from homeowners or unlicensed individuals. All warranty and technical inquiries must be initiated by the licensed professional responsible for installation.

Product Features:

  • Vertical Space-Saving Design: Engines are stacked vertically to minimize the footprint in crowded mechanical rooms.
  • Dual Engine Redundancy: Two independent tankless engines ensure consistent hot water delivery and operational reliability.
  • Ultra-High Efficiency: A 0.98 Uniform Energy Factor (UEF) significantly reduces energy consumption and monthly utility costs.
  • Commercial Reliability: Built to provide up to twice the lifespan of standard commercial high-efficiency storage tanks.

View More Commercial Hybrid Water Heating Systems

Specifications

Rinnai 398K BTU Natural Gas H-Series Hybrid Water Heating System Vertical Ultra Low NOx CHS398100HCXViN

Brand Rinnai Model CHS398100HCXViN
BTU Max 398,000 BTU Tank Capacity 119 Gallons
Product Height 79.00 inch Product Width 33.00 inch
UEF 0.98 Electrical Voltage 120V
Warranty

Rinnai 398K BTU Natural Gas H-Series Hybrid Water Heating System Vertical Ultra Low NOx CHS398100HCXViN

Warranty Type Tank Parts Labor
Standard For Commercial 6 Years 5 Years 1 Year
Documents

Rinnai 398K BTU Natural Gas H-Series Hybrid Water Heating System Vertical Ultra Low NOx CHS398100HCXViN

Specification Sheet

Warranty Document

Shipping

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at [email protected].

Returns: For returns unrelated to damage, contact us at [email protected] for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at [email protected] or call (833) 658-3387.

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Product Details

Rinnai 398K BTU Natural Gas H-Series Hybrid Water Heating System Vertical Ultra Low NOx CHS398100HCXViN

The Rinnai Demand Duo H-Series (CHS-HCX2V) provides a high-performance, high-efficiency water heating solution designed to maximize uptime and reduce total cost of ownership. This 398,000 BTU Natural Gas system features vertically stacked tankless engines that deliver built-in redundancy, eliminating "no hot water" events that can impact business profitability. With a 119-gallon storage tank and Rinnai’s advanced hybrid technology, this system offers a significantly longer service life than traditional high-efficiency tanks while saving valuable commercial floor space.

Important Note:
Installation, commissioning, and servicing of this heating equipment must be performed by a licensed and qualified professional in strict compliance with manufacturer guidelines, local codes, and industry standards. The manufacturer does not accept warranty claims or technical support inquiries from homeowners or unlicensed individuals. All warranty and technical inquiries must be initiated by the licensed professional responsible for installation.

Product Features:

  • Vertical Space-Saving Design: Engines are stacked vertically to minimize the footprint in crowded mechanical rooms.
  • Dual Engine Redundancy: Two independent tankless engines ensure consistent hot water delivery and operational reliability.
  • Ultra-High Efficiency: A 0.98 Uniform Energy Factor (UEF) significantly reduces energy consumption and monthly utility costs.
  • Commercial Reliability: Built to provide up to twice the lifespan of standard commercial high-efficiency storage tanks.

View More Commercial Hybrid Water Heating Systems

Specifications

Rinnai 398K BTU Natural Gas H-Series Hybrid Water Heating System Vertical Ultra Low NOx CHS398100HCXViN

Brand Rinnai Model CHS398100HCXViN
BTU Max 398,000 BTU Tank Capacity 119 Gallons
Product Height 79.00 inch Product Width 33.00 inch
UEF 0.98 Electrical Voltage 120V
Warranty

Rinnai 398K BTU Natural Gas H-Series Hybrid Water Heating System Vertical Ultra Low NOx CHS398100HCXViN

Warranty Type Tank Parts Labor
Standard For Commercial 6 Years 5 Years 1 Year
Documents

Rinnai 398K BTU Natural Gas H-Series Hybrid Water Heating System Vertical Ultra Low NOx CHS398100HCXViN

Specification Sheet

Warranty Document

Shipping

We ship freight to the 48 contiguous states, excluding Hawaii and Alaska. Some shipping restrictions may apply. Liftgate services may incur an additional fee, which can be added at checkout.

Order Processing: Orders are processed within 1-3 business days (excluding weekends). Orders placed on Fridays will be processed the next business day. Once shipped, you’ll receive an email confirmation with tracking details. Backordered products may have longer processing times, and we will notify you of any delays.

Arrival of Goods: Freight delivery times depend on the carrier's schedule and routing. Estimated delivery times are provided at checkout. The carrier will contact you to arrange delivery, and you must be present to sign for the shipment.

Damages: Upon delivery, inspect your shipment carefully for any damage or discrepancies. Note any issues on the carrier’s delivery receipt and notify us within 24 hours. Claims made after this timeframe may be denied. Photographic proof is required for processing claims. Report damages or discrepancies immediately at [email protected].

Returns: For returns unrelated to damage, contact us at [email protected] for authorization. Return shipping costs are the customer’s responsibility, and a 20% restocking fee applies. Items must be in original packaging and condition for a refund.

Delivery Receipt: Before signing the delivery receipt, inspect the shipment for any damage. Your signature confirms acceptance of the delivery unless issues are noted.

Policy Updates: Our shipping policy may change, and updates will be communicated via our website or other channels. For any questions, contact The HVAC Store at [email protected] or call (833) 658-3387.

Reviews